why is this company so terrible to even get in contact with anyone?

Discus and support why is this company so terrible to even get in contact with anyone? in XBoX Games and Apps to solve the problem; i have been trying to get in contact with anyone from here. i have never had this much trouble from any other company in my life. all i want is a... Discussion in 'XBoX Games and Apps' started by bently smith, Mar 19, 2023.

  1. bently smith
    bently smith Guest

    why is this company so terrible to even get in contact with anyone?


    i have been trying to get in contact with anyone from here. i have never had this much trouble from any other company in my life. all i want is a refund on a game that is broken , data been deleted and i have barely even played, because i missed the 14 day refund and a bot told me i was denied without even looking into my case is a joke. i was sent to hospital and the last thing on my mind was i better refund this game quickly. now im out of pocket and got an unwanted game i can't do anything with. you wouldn't get this problem at sony

    :)
     
    bently smith, Mar 19, 2023
    #1
  2. Rostom L Win User

    why is this company so terrible to even get in contact with anyone?

    Hi bently!

    I am sorry to hear about what happened. This is clearly not the situation I want you to be in.

    Have you checked the refund form on this link here https://support.xbox.com/forms/request-a-refund? Once you submitted your request there, it will be reviewed by the Xbox team.
  3. bently smith Win User

    why is this company so terrible to even get in contact with anyone?

    do you know the email? I've searched for it and can't find it.
  4. ngocphi Win User

    why is this company so terrible to even get in contact with anyone?

    You have to reply to the rejection email

    Support can't help with refunds
  5. Sammy Valencia Win User

    Migrating Account, are there ANY options from AU - CAN ?

    Terribly :(

    Seems so silly a company as big as MS didn't even think about all this or cant / wont migrate accounts.
  6. ryanf279 Win User

    Developers Express Disappointment With X1

    This is why Steam is the most success the company lets the community decide what goes through instead of a company...... Xbox interface does a terrible job at this and should use steam model....
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why is this company so terrible to even get in contact with anyone?

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