Why is there no way to speak with an actual person to recover an account?

Hi Roger W! I hope you are well, delighted to be able to offer you my help!

It is a pleasure to talk to you and try to help you in any way possible, for my part I will do everything in my power to help you resolve any questions/problems you are presenting.

I understand, if the form does not work for you, you can contact support through this link:

https://support.microsoft.com/contactus/

Or in that case, if they don't answer you, you can make a call by choosing a phone number by selecting your country in the following link:

https://support.microsoft.com/topic...-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

You must contact/call them during business hours, let me know if you managed to solve the problem or if they attended to you. I will be careful!

Best regards,
Daniel.

You would gave to go to http://support.xbox.com/contact-us and request a call back or chat with support.

Alternatively, if you're both using the same console, you can set it as your Home and share it with the other person. https://support.xbox.com/help/hardware-network/console/my-home-xbox

I am *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, the holder of this subscription (and the same person), and I approve of and endorse this request.

Do it.

Also it's a violation of privacy laws to disclose conversations that can lead to retaliation

You will simply have to talk to your son about his behavioir

It doesn't matter who starts a fight if he doesn't keep his language at rated e for everyone he will continued to be punished

Trash talking is allowed in moderation but must be kept as a moderate level and no rated anything about e or g talk it's not that difficult to understand

I don't want to know who reported or who the conversation was with or even what the other person said. I want to know what my 10 year old son said! I don't need think that's asking or expecting too much...

that's the point if they gave you the private information on what he said he can trace it back to the person. And that is the violation of the privacy of the network that's the point you aren't getting

You can't trace who reported you as it's protected legality and rightfully so

Retaliation. Isn't allowed it's real simple tell your son keep it clean it's not rocket science

Most online servicea will not allow you to dispute or talk to any enforcement agent

Suspensions are only one way on most services

You only get the type of suspension on all online services only xbox allows for reinvestigation but by server logs not private information

Also it's a violation of privacy laws to disclose conversations that can lead to retaliation

You will simply have to talk to your son about his behavioir

It doesn't matter who starts a fight if he doesn't keep his language at rated e for everyone he will continued to be punished

Trash talking is allowed in moderation but must be kept as a moderate level and no rated anything about e or g talk it's not that difficult to understand