Why is the Microsoft Store not letting me install anything? Code 0x87E10BCF

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Xbox Forum Moderator

Microsoft Community

Hello aj_1721,



Thanks for posting to the Microsoft community. First, we would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down. Can you please let us know if you still need assistance with this, or if you already solved it through another path?



Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

I did, and it won't let me install minecraft, let alone let me reinstall it. It finishes the download, says "Something happened on our end" in the Microsoft store, and gives me error code "0x80073D0D"

It would be nice if you could mark my post as helpful, so other people with the same issue don't have to open a new thread. thx

And now it's saying that it's not compatible. But it literally says on the actual page for it on Microsoft store that it can work on Series X or S, and One. I have a Series X