Why is signing into Microsoft on Minecraft awful so often

Hello Jacob,

Thanks for coming to the forums. Are there multiple people in the house that play Minecraft? If there is more than just you, they need to sign in their account so that is why it asking you to sign in again. Also which device are you on when playing Minecraft?
Any additional information will help us to better assist you.

Thanks,

Brad

It's just me, on Nintendo switch and sometimes Windows10- the account verification has been a problem for the last eight months, has gotten worse lately but the leave on device issue is more recent an increasingly frustrating lately

If it’s that simple why have I had to go through hell to get the issue resolved?

Also I just got a reply from Carl David whose brilliant suggestion is to report the issue to the Rewards team for a 3rd time!

After I’d calmed down i went to do this only I cannot submit the report. It just keeps saying please fill in the form correctly!

I have checked it meticulously and it IS filled in correctly.

So that’s it I’m done with Microsoft and their utter UTTER God awful - so called - support!

There is an order history you can get to from the redemption page of the Rewards site which would show the order if it went through. It will typically give the option to resend the code or it will list the code there. If there was an issue with the order, it would be listed there too. That could be sent as the screenshot if it had a problem listed. There's usually no need to contact support at all if you check that. Even if there was, there's no reason to contact regular Microsoft support when it's a Rewards issue.

Pretty sure something is wrong, I get the same problem sometimes but never bothered to look for a fix.