why is redeem points always not working?????

XBF's reply is spot on. That is the redeem page. If you have insufficient points, you won't be able to redeem items. It will however show how many you have vs. how many are required though.

Thank you for taking the time to post this on the Xbox Forums. We understand that you are attempting to redeem these Microsoft Rewards points but are experiencing difficulties.

Where are you attempting to redeem these points from? Are you doing this from the

Redeem page in the Rewards section of the Microsoft site, or are you attempting to redeem these on your console?

Some have reported that you have found favorable results when using their console to redeem these points, but using an alternate browser might produce better results.

Give this a try and let us know if this works for you!

alibuggy i don't think you know what the issue is

using 2100 ms points is fine but if you purchase 2100ms points from UK they can only be redeemed on a UK account

UK points cannot be redeemed on CZ

this is why we always say purchase points and content from where you actually live in

you can create A UK account if you want and redeem the UK points there



but remeber your disk language and dlc language must match

if you purchase the disk for your region and have the correct account region for your disk then you would be fine

Hey. Sorry for this. You have a couple option here in this case. You can try redeeming the code here on the website under My Account or Add Points and just select Redeem Code. If this works then ya! ... If not you could always contact 18004MYXBOX and
see what's going on on the billing side of the account. But try redeeming here on the site and hope that works

Why didn't you redeem the points and not spend them?