Why is NFL Game Pass not available on XBox One?

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

Are you referring to this one?

https://www.microsoft.com/en-us/p/nfl-game-pass...

Any error you are encountering when you open that?

I too confirm that the current NFL xbox 360 app doesn't have game pass anymore. Last season it was great watching this on xbox but now it doesn't seem to be possible. This really confused me since Game Pass is being advertised as "Now Available on Xbox
One and Xbox 360" PLEASE FIX THIS!

I just received the following from NFL Gamepass EU support:

Hi Mikkel, Thank you for contacting us. We would like to inform you that the NFL Xbox app is available in the following countries:

- Austria - Germany - Spain - France - UK - Italy - Netherlands - Ireland

NFL App on Xbox One is in market and allows GP Europe users to watch live games and VOD games. Best regards, NFL Game Pass Support Team

So apparently they think Europe consists only of those 8 countries.

Rather disappointing I think.

Same message I got (in Denmark).

So greatest part of EU is appently not getting that app anyway.

Hugely disappointing!

+1 As far as I’m concerned, this is a serious issue. www.nfl.com/gamepass presently displays a feature banner saying “NOW AVAILABLE ON XBOX ONE AND XBOX 360” which is a flat out lie. I have an Xbox One. I have paid for GamePass due to the promise of watching
it on my TV via Xbox. The NFL app does not support or mention Game Pass at all.

It’s absolutely false advertising and I’m not happy. Watching sports on your phone is rubbish – I want the service I was promised (and is still being promised) by nfl.com

With all of the bluster and back-slapping over the NFL/Microsoft partnership, I'm completely mystified as to why this hasn't been sorted out by now. It's a huge let down.