Why is my Xbox slow?

Why the hell is my Xbox live service going supper freakin slow?

Hello!

I'm an independent advisor and a member of the Xbox Community just like you.

I will be glad to help you.

A console can suffer from this type of problem due to lack of maintenance, for example, thermal paste deficiency or dust accumulated inside the console, but it could also be due to a failure of some hardware part.

It is really complicated to know the exact reason, if the hard reset did not work it implies that it is not a software problem and your console should be inspected by a technician.

If you want to send it to Microsoft, submit an request at this link:

https://account.microsoft.com/devices/select-de...

There you will see your registered devices, select the device that presents the problem and select "Next", fill in the necessary data and you will be able to create your order.

It may not allow you to create the order if your region no longer offers services for Xbox One consoles.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Hi Absentflame,

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for understanding.

Kind regards,
Marrion

Hi Absentflame,

Welcome to Microsoft Xbox Community Forum. It sounds like your Xbox One is experiencing some performance problems that affect your downloads, games and controller connectivity. There are a few possible causes and solutions for this, so let me guide you through them.

First, you should check if your Xbox One has enough storage space available. Sometimes, a lack of space can slow down your console and cause errors. To do this, go to Settings > System > Storage and see how much free space you have. If it's less than 10%, you should delete some games or apps that you don't use or move them to an external hard drive.



Second, you should update your console to the latest software version. This can fix some bugs and improve your performance. To do this, go to Settings > System > Updates & downloads and see if there are any updates available. If there are, select Update console and follow the instructions.



Third, you should clear your cache and reset your console. This can help with some issues related to downloads, games and controller connectivity. To do this, press and hold the power button on your console for 10 seconds until it shuts down. Then unplug the power cord from the back of the console for 30 seconds. Plug it back in and turn on your console. You will see a green startup screen.



You can also try resetting your network settings on your Xbox One. To do this, follow these steps:

1. Press the Xbox button on your controller to open the guide.

2. Select Settings.

3. Select All settings.

4. Select Network.

5. Select Network settings.

6. Select Advanced settings.

7. Select Alternate MAC address.

8. Select Clear.

9. Restart your Xbox One.



If none of these steps work, you can try resetting your Xbox One to its factory settings. Please note that this will erase all data on your console, so make sure to back up any important data before proceeding. To reset your Xbox One, follow these steps:

1. Press the Xbox button on your controller to open the guide.

2. Select Settings.

3. Select All settings.

4. Select System.

5. Select Console info & updates.

6. Select Reset console.

7. Select Reset and remove everything.



Let me know how it goes.

Kind regards,

Marrion

I have a laptop with a mouse why would I use my slow @@@ xbox to browse the web?