Why is my Xbox series x turning the screen red or purple

Hi Ellie

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry for your issue; unfortunately, if you have also reset the console, I fear a technical intervention may be necessary. Even though it probably won't change anything, you could try connecting it to another TV to see if the problem persists.

Anyuway, I'm writing the reset procedure to confirm that you've done everything correctly.

To reset your console

Press the Xbox button to open the Guide.
Select Profile & system > Settings > System > Console info.
Select Reset console.

You can choose between resetting and removing everything or resetting and keeping games and apps. I suggest starting with the second option first, and then perform the reset and remove everything only if the issue is not resolved by keeping games and apps.

It's important you know that "Reset and remove everything" restores the console to factory default settings. All user data, including accounts, saved games, settings, home Xbox associations, and all games and apps, will be deleted.

Further information at
https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

If you have performed everything correctly and the issue persists, I recommend contacting technical support.

https://support.xbox.com/contact-us

Additionally, even though you should have restored all settings to factory defaults after resetting the console, I'm providing you with a link to a support page on black screen issues. You can always try following any procedures listed there if you wish.

https://support.xbox.com/help/hardw...tv-or-monitor-screen-is-blank-while-connected

KInd regards
Renato

Kind regards
Renato

Oh because i seen red,blue,purple xbox 360 boot screens and blue xbox one boot screen...

my xbox 360 turns red with an E82 error on screen......tried different HDMI and also different TV...please help

The red dot seems like an Xbox 360 slim model, if it's like the same post as in this link....

https://answers.microsoft.com/en-us/xbox/forum/all/rrod/07b1e276-4965-4c91-836a-005684ba20af

It looks like it's the Red Dot of Death, if it's a solid red dot, it's Hardware Failure as in the console has died,

Best option would be to upgrade to an Xbox One / S / X, or to save up and wait until late November - December for the Xbox Series S / X.

The TV background is purple. It is not because of the XBOX. There is 0 picture coming from the Xbox. I was saying the only way I could get to the screen with the purple background (HDMI 1) is for something to be hooked up and turned on out of the HDMI 1
port. The HDMI 1 background is purple.

It says "Optimized for series X/S. IT should say "Only for series X/S. Why does Microsoft try to hide this with a little red circle popup note "not playable on this device" If it's not playable then keep it off my Game Pass ultimate and store

that I pay $16.99 monthly for.