Why is my Xbox series x not making any sound at all

Hi, Ashton! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues with your console.

Would you mind giving this a try?

• Press and hold your console's power button until it shuts down.
• Unplug the console's power cord for 5 minutes.
• Plug your console's power cord back in.
• Turn your console on and check if the issues persist.

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If that doesn't work, I'd appreciate it if you could answer the following questions:

- To clarify, is this happening with both headset and speaker audio?

- Is your console's HDMI cable plugged directly into one of the HDMI ports on your TV?

- Have you already tried using a different HDMI cable?

- Could you go to Settings > General > TV & Display settings > Video fidelity & overscan, and let me know what "Overrides" is set to?

- Besides your TV/monitor, do you have any external devices plugged into your console?

Thank you! I'll be looking forward to your reply.
Best regards.

Geri, I'm not sure if you still are receiving this thread but I did get my replacement Xbox controller today and I hooked it up to my series X and everything worked fine except that there is no sound coming through my wired headphones. These are Arctis Prime Steel Series wired headphones that worked fine with all my other controllers and just recently with my Xbox series X controller but when I connected to the Elite control they sent me it does there's no sound coming through. I cleaned the port a harder rebooted my Xbox Series X I updated the firmware and still no results.

Do you have any suggestions?

Like, when I say it’s loud, the thing sounds like a hoover. 😳

Hi

That's not right at all. My Series X is almost silent, running Series X games or Xbox One games.

If it sounds that loud either there is a hardware fault or the consoles' location is not ideal.

While it's true that some games will make the system hotter, it should not sound like a hoover, even my high end gaming PC (self built) doesn't get that loud and it can reach 84C.

I have the same issue with my Xbox Wireless Headset and a fresh bought wireless adapter for PC... With my Series X no problems at all. When I turn of Dolby Atmos -> no sound problems. Can't find any solution ...

My main problem is about recording game sounds on Xbox Series X not my microphone sound on pc.