Why is my Xbox One S (Not Series) suddenly Slow, Freezing, and Crashing?

Discus and support Why is my Xbox One S (Not Series) suddenly Slow, Freezing, and Crashing? in XBoX Games and Apps to solve the problem; The problems: Boot up is slower by a minute or two Home Menu will lag, freeze for a couple of minutes I have only 3 games installed and this is what... Discussion in 'XBoX Games and Apps' started by rocketedtoearth, Jul 14, 2023.

  1. Why is my Xbox One S (Not Series) suddenly Slow, Freezing, and Crashing?


    The problems:

    Boot up is slower by a minute or two

    Home Menu will lag, freeze for a couple of minutes

    I have only 3 games installed and this is what happens with each:


    Forza 7
    : Came with the Xbox, haven't played it yet:

    “For some reason Forza Motorsport 7 has taken too long to start. (0x8027025a)"

    Assassin's Creed Valhalla: I have played quite a bit in June. It started crashing a lot on me so a few weeks ago I deleted and reinstalled it and it worked mostly fine, crashing much less often. Now this happens:

    “Getting your game ready. This might take a minute or two” followed quickly by

    “Give it another try

    If it still doesn't work, restart your Xbox. In some cases ,resetting your Xbox might also help. (go to Settings > System > Console info > Reset console) (0x800701e7)”

    Waiting a few minutes and trying again yields the same message.

    WWE 2K23: A game that I've played most in the last couple of months. On 07/11/2023 the game started crashing on me when I did anything involving wrestler entrances. I thought it was a game issue and after testing that out, I deleted and redownloaded the game. It worked fine, entrances included, for about an hour and I shut off the game. Hours later I attempted to launch the game, the launch screen opens and John Cena's face appears but then after a minute the game crashes back to Home.

    At this point I power cycled again, did the full wait, and Reset (keeps games and such). The same thing happens with the games above. WWE 2K23 still crashes after a minute of the Cena launch screen and now gives a message:

    “Something went wrong

    Give it another try. If this happens again, visit xbox.com/errorhelp and enter the following code: 0x87e5002b”

    So I did, followed the troubleshooting steps and now this message appears when launching WWE 2K23:

    "Something went wrong

    Give it another try. If this happens again, visit xcbox.com/errorhelp and enter the folloowing code: 0x87e50007"

    All games are currently updated. I have tried all of the troubleshooting steps already.

    To troubleshoot the issues I have:

    Reset the Xbox many times but not in a row

    Power cycled the Xbox a couple of times, and again as asked at the xbox.com/errorhelp page for the 0x8te5002b page

    Left the Xbox unplugged from and unplugged the cord from the wall leaving the device for 30 minutes before plugging it back in

    Deleted and reinstalled WWE 2K23 (the issues became worse before getting a chance to reinstall the others)

    Cleared the alternate MAC address as asked for on the errorhelp page as well as reset the router when asked

    Performed Reset (Keep Games & Such) twice but not in a row

    Startup slower. Menu will lag a little (sometimes more). No games work. I downloaded Netflix from the Store which installed and works. Is there something else that I can do?

    :)
     
    rocketedtoearth, Jul 14, 2023
    #1
  2. X-DonkeyZ�� Win User

    Why is my Xbox One S (Not Series) suddenly Slow, Freezing, and Crashing?

    i’m having this exact same issue and i don’t have an external hard drive all my games are crashing and my xbox freezes on the menus and it’s the same xbox one s

    i’m not sure what to do i’ve tried everything
  3. Ronnieee Win User

    Why is my Xbox One S (Not Series) suddenly Slow, Freezing, and Crashing?

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your console problem.

    Your Xbox might already be experiencing a software or a hardware problem if this is the case.

    Are you currently using an external hard drive? If so, please remove the hard drive and try playing the game that is installed on the console storage.

    If not, try doing a reset and deleting everything just to refresh the console again to see if that will help fix the problem. Because if not, your console might already need a repair.
  4. rocketedtoearth Win User

    Why is my Xbox One S (Not Series) suddenly Slow, Freezing, and Crashing?

    Thanks for the quick reply, Ronnie.

    Apologies for the wait. A full reset, removing everything, along with reinstalling one of the games mostly worked. I played WWE 2K23 intermittently over the course of a day and it worked until a crash in the evening. I launched the game right after that to see if it would and the game did launch. I haven't touched the console since as I'm worried about hard drive failure. Given the problems listed could it be a pending failure for the drive?

    Edit: Further attempts at playing WWE 2K23 have indeed resulted in a crash while loading a match. No external drive, just internal.
  5. SydneySaxman Win User

    Batman: Return to Arkham Arkham City game crash

    It seems like it crashes on Xbox series consoles only because when I play on my one, there's no crashes or freezes once I reach the other side of the board gliding. So I think it's a series console issue that I hope they fix soon
  6. Nore2nv Win User

    innternet explor

    Edge keeps crashing when watching videos , after ten minutes it will freeze and send me back to the home screen. I'm using an Xbox one s and I'm having these issues ? Why haven't this been addressed yet
Thema:

Why is my Xbox One S (Not Series) suddenly Slow, Freezing, and Crashing?

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