why is my xbox one s keep on saying installation stopped when i try to download forza horizon 4

My Forza 5 downloads then when reaches 20% it says installation stopped, not sure why and when I keep trying to re install it keeps doing it, please help

Hello Mitchell S, my name is Vanessa, and I would be happy to help.

There are several reasons why your Xbox One might say that the installation was stopped when you try to download Forza Horizon 4. Here are some things you can try:

Check your internet connection. Make sure your Xbox One is connected to a strong and stable Wi-Fi or Ethernet network. You can test the speed of your internet connection using a website like Speedtest.net.
Free up space on your hard drive. Forza Horizon 4 requires at least 100 GB of free disk space. If your hard drive is full, the installation will stop.
Restart your Xbox One. Sometimes, a simple restart can fix minor problems.
Uninstall and reinstall the game. If all else fails, you can try uninstalling and reinstalling the game. This can fix problems with corrupted or damaged game files.
Here are some specific steps you can follow for each solution:

Check your internet connection

Open the Settings app on your Xbox One.
Select "Network & internet".
Select "Network status".
Check the speed of your internet connection.
Free up space on your hard drive

Open the Settings app on your Xbox One.
Select "Storage".
Select "Games & apps".
Select "Forza Horizon 4".
Select "Delete".
Restart your Xbox One

Hold down the Xbox button on your controller for 10 seconds.
Select "Restart".
Uninstall and reinstall the game

Open the Settings app on your Xbox One.
Select "Storage".
Select "Games & apps".
Select "Forza Horizon 4".
Select "Uninstall".
Once the game is uninstalled, reinsert the disc or download the game again from the Xbox Store.

I hope this is helpful, as these are the steps I tend to take when I have problems downloading a game.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Purchased new Call of duty xbox one bundle tooks hours to install game.After it was done installed lords of fallen game disc normally.After that tried to install Forza Horizon 2 and Battlefield 4 and the installation would keep stopping and not installing.

Thanks for the response, it seems to force me to download "Forza Horizon 4" first. When I click pause it's download and then try to start download on "Forza Horizon 4 Standard Edition" it stays at "Downloading" and starts Downloading process of "Forza Horizon 4". I also tried logging into my account on different computer which worked.

I tried installing Forza horizon 5 it was at 20% or so then it just randomly stopped and disappeared. And now when I try to install it, it says I don't have enough space because it for some reason when the download stopped it didn't give me my disc space back. any ideas? Before i tried installing it the first time I had 130gb available and after now it didn't install and it says i have 30 now that I try to install it again.

The fix is to go into Microsoft store and press resume installation.