Why is my Xbox One not letting me install digital FortNite for?

Hi, XxShadowKXNGxX! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues installing Fortnite.

If you don't mind, I'd like to ask you a few questions:

- May I ask which Xbox One model you are using?

- Are there any external storage units plugged into your console?

- Are you experiencing similar issues installing or updating other games?

Could you try reinstalling this Fortnite again? Only this time, if prompted to run an update, see if you can just install the game first.

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Thank you! I'll be looking forward to your reply.
Best regards.

My xbox one s is not letting me sigh in and i am trying to play fortnite please let me be able to play

Hello Goat,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for understanding.

Sincerely,



Microsoft Community Moderator

Hello Goat,

Thank you for posting in Microsoft Community.

We understand you are having issues with installing and updating Fortnite on your Xbox One S. We really appreciate your patience in trying to resolve it.

There are a few possible causes for this problem, such as corrupted game data, network issues, or insufficient storage space.

Here are some steps you can try to fix it:

- Make sure you have enough free space on your console's hard drive. You can check this by going to Settings > System > Storage. Fortnite requires about 35 GB of space to install and update.

- Check your network connection and speed. You can do this by going to Settings > Network > Network settings. Make sure you have a stable and fast internet connection. You can also try using a wired connection instead of Wi-Fi if possible.

- Restore Console settings to factory: Before doing the steps, please make sure to remember your account credentials.

1. Go to Profile & system > Settings > System > Console info and choose Reset console.
   
2. Select Reset and keep my games & apps. This resets the Xbox operating system and deletes any corrupted data without deleting your games or apps.
   

If none of these steps work, please let us know and we will try to assist you further. You can also contact Epic Games Support for more help with Fortnite-related issues. Their website is Epic Games Support.

Happy Gaming!

Sincerely,



Microsoft Community Moderator

Let's this it out, can you please try installing Fortnite and let me know if it will work? It is a free game.