why is my xbox not letting my donwload a game

Tom Gadd1 · Jun 1, 2025 at 6:23 PM

the xbox is repeatingly telling me to free up space which i do not want to do as my xbox is only 18.4% full

:)

Julian A19

Hi, my name is Julian and I'm an Xbox gamer just like you. Let's try to solve your issue together.

If your Xbox is asking you to free up space even though it's only 18.4% full, it could be a system bug or a storage detection issue.

Here are some steps that you can try:

1) Restart your console. Hold the Xbox button on the console for 10 seconds to fully power it down, then restart.

2) Clear local saved games. This won’t delete cloud saves.

Go to Settings > System > Storage > Clear local saved games.

3) Check for updates. Make sure your console is up to date:

Update your Xbox console, click here to learn more https://support.xbox.com/en-US/help/hardware-ne...

If it continues, you may want to try removing and re-adding your account. Learn more about it here https://support.xbox.com/en-US/help/account-pro...

If all those steps did not work, try a soft reset. Click here to learn more https://support.xbox.com/en-US/help/hardware-ne...

Please let me know if you need further assistance.

Pompeii13

HElloooo.. you can also try these steps, Delete and re-donwload your profile..

I can't explained why, but based on my experience, it really helps.

BrianNonlaulu

i really want to play my dark souls 3 playthough. Please release a better xbox app for PC that actually lets you donwload the full games to windows. I literally wasted $1000 buying games on steam that I already had on Xbox because of how badly you fumbled this

Marcos RogérioFerre

I don't think that's the problem. My region is correct and I've donwloaded in the xbox live gold last month. I can't download the xbox 360 game offered this month.

Mewtwo-7DCB34A0-9549

Something similar is happening to me and I'm willing to bet it's the region/location thing. However why is this an issue? Since when did games that are in the same region become locked out? WHY let it get to 80% download before stopping? If I move to the
USA and take migrate my account over there.. I'm going to lose ALL my Donwloaded content? That is not acceptable... I could understand if I was moving to a different region like the UK or something... but from Canada to US? Why? It makes no sense. All games
are available in both areas... why are we being locked out now just from Canada/US?

why is my xbox not letting my donwload a game