Why is my Xbox not even turning on ?

Hi there! This is Virginia O.

I understand that you are experiencing issues with the Xbox One S.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

First let us get the Start up troubleshooter:

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds, and then plug the power cord back in.

Press and hold the Pair button and the Eject button on the console, and then press the Xbox button  on the console.

NOTE: The Xbox Series S and the Xbox One S All-Digital Edition do not have Eject buttons. You can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button (steps 3 and 4) and then pressing the Xbox button.

Continue holding the Pair and Eject buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

The console should power up and take you directly to the Xbox Startup Troubleshooter.

Once you see it, please choose: "Continue"

And it will restart your Xbox console that should proceed with installing the update on your Xbox.

Thank you for your cooperation.

Hi,

I don't know how it is in your country but here in Germany you can insist to get a new one or your money back if something is faulty within 14 days after you purchased it. So bring it back to the shop as soon as possible.

Hi Brendan. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I understand how frustrating it must be that you are experiencing this problem with your Xbox controller.

If the controller's Xbox button isn't lighting up after trying new batteries and cables, it unfortunately seems that the controller is faulty. In this case, I advise returning the controller to the store it was bought from.

Alternatively, you can request a warranty repair for your Xbox controller from this page: https://account.microsoft.com/devices/select-device-for-repair

Please reach back if you have further questions.

Thanks,
Kyle

Why does anybody compare the 360 with the X1. X1 is turned on even when not gaming and just watching TV. That is a huge difference. In fact my X1 is on even when I use my 360 because I like the instant on feature that turns on my TV and Amp.

I am game sharing, but i know he isn't downloading it. And even if he was why would it continually keep downloading and even occasionally starting the game by itself? I literally turned my xbox on to the intro cutscene for the game a couple of times.