Why is my Xbox game pass showing all games

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the following steps one at a time to resolve the issue:



Solution 1: Do a power cycle to clear the cache of the console



1. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

3. Plug the console power cable back in.

4, Press the Xbox button on your console to turn on the Xbox console.



Solution 2: Do a factory reset



1. Press the Xbox button to open the guide.

2. Select System > Settings > System > Console info.

3. Select Reset console.

4. Reset and keep my games & apps.

Hi Steeledwand7664,

Thank you for your help.

I have deleted all games off both Xboxes now, to try and start fresh.

One thing I don't understand is that all 3 profiles now keep coming up with I have to purchase a Game Pass.

Console 1 = Has my profile which shows the Gold Pass subscription only, and is set to my home console.

My son's profile on this console does not show any subscriptions which I understand why.

Console 2 = Has my profile which shows the Gold Pass subscription, however when I log into the younger son's profile it shows the Ultimate game Pass only.

I purchased the Ultimate Game Pass through the website, not the consoles. So through my account, so why did they end up on different consoles?

Also why is it telling me I need a Game Pass when I have purchased the Ultimate. Its already come out of my bank account, and its active so I'm at a loss

on the pc game pass version i use it say's "check for updates" I've checked all dates of my games it has not changed the date of last update it only shows game install date. some go back to months or more on pc game pass.

my twin Xboxes get auto updates all the time correctly. the Xbox games pass on them is ok. which shows me there is a pc game pass failure to update problem.

Its the same Account on my XBox and on here. The Subscription doesnt show up there too. Does my Subscription stop when i purchase xbox game pass ultimate? Maybe thats why its gone cause my XBox game pass ultimate just expired

Just checking my game pass it does show up for me in the US. My understanding is that games added to the game pass and game pass ultimate can end up region locked which is why you may not be seeing it when looking at your games included with GamePass.