Why Is my Xbox controller not turning on?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

If this is happening with multiple controllers the issue can be with the Xbox itself. Please follow the steps below:

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Unplug your console for 5 minutes.

3. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

For now, why not just turn off the Xbox at the wall, then sync your controller to your PC, then turn the Xbox back on at the wall. That way you wont turn the Xbox One on when syncing the controller to the PC.

Hello!



We haven't heard from you in the last 72 hours, so we will be considering your issue resolved. Moving forward, we will not be monitoring this thread so if you need further assistance, please create a new thread to discuss these concerns by clicking the link below. Or click on the Ask a question option as shown in the photo.



https://answers.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us%2F







Thank you for understanding.



Respectfully,



Glenn

Hello, Miguel.



Thanks for reaching out to our Microsoft Community Forum and please accept our warmest regards and sincerest hope that all is well.



We understand that your Xbox Elite controller suddenly stopped working correctly with your Windows PC.

This issue may have been caused by settings in Windows that need to be changed. Or it may also be a problem with the controller itself. So, let us work together as a team to get to the bottom of this. So, here are some troubleshooting steps you can try:



1) Make sure the controller is fully charged. Connect it to a power source using the USB cable that came with the controller and let it charge for a few hours.



2) Try resetting the controller. On the back of the controller, there is a small pinhole button. Use a paperclip or a similar object to press and hold this button for a few seconds until the controller vibrates.



3) Check if the controller is properly connected to your PC. Make sure the controller is paired with your PC via Bluetooth or connected via USB cable.



4) If none of the steps above work, try updating the controller's firmware. You can do this by connecting the controller to your PC and using the Xbox Accessories app to check for updates.



If none of the steps above resolve this issue, it's possible that there may be a hardware issue with the controller. In that case, you may need to contact Xbox support for further assistance. Refer to link below.

https://support.xbox.com/en-US/contact-us



Feel free to reply to this thread if you need further clarification.



Sincerely,





Forum Moderator

Microsoft Community

Hi,Daniel! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Unfortunately if the controller doesn’t work when connected to your console with a USB cable, your controller needs to be replaced.

https://support.xbox.com/help/hardware-network/...

If you can not afford it your best shot is to go to a local electronic sgop specialized in tech repairs