Why is my Xbox controller connected to Xbox, but not working and not showing as connected?

Discus and support Why is my Xbox controller connected to Xbox, but not working and not showing as connected? in XBoX Games and Apps to solve the problem; I have been trying to troubleshoot this for a while and the only conclusion I can come to is that my controller is defective, or Microsoft has added an... Discussion in 'XBoX Games and Apps' started by Kiira Murray, Apr 10, 2025 at 3:04 AM.

  1. Kiira Murray
    Kiira Murray Guest

    Why is my Xbox controller connected to Xbox, but not working and not showing as connected?


    I have been trying to troubleshoot this for a while and the only conclusion I can come to is that my controller is defective, or Microsoft has added an update that made it stop operating correctly conveniently within days of the warranty expiring. Whatever it may be, here is the issue:

    Controller suddenly stopped controlling the device. It was being used by second player when their screen stated that the controller disconnected. I attempted to sync the controller with XBox again and it never comes up as successfully syncing. I turned the controller off and back on, tried again. Nothing. I removed the batteries and replaced them with new batteries and tried again. Once again, the device did not sync. However, the Xbox button on the controller would occasionally turn solid again, but still not control the XBox. The controller is for some reason not listed under accessories next to the other controller. We tried connecting the controller via USB to the xbox and had no luck getting it to come up. There is no possible way to update the firmware on the controller. It is not recognized by any device. I have tried to pair it with my computer, but upon turning the controller on, it will turn on the XBox. XBox, again, does not recognize this controller as a device that is synced. Once the XBox turns off, so does the controller.

    I am completely stumped and absolutely livid. 3 days past the warranty and somehow, some way, the controller suddenly doesn't work due to nothing at all happening. No dropping, no debris in the controller, it is as clean as it was 7 months ago upon purchase. I am 1000% positive this controller is either defective, or Microsoft has processed an update to make it defective.

    Thanks.

    :)
     
    Kiira Murray, Apr 10, 2025 at 3:04 AM
    #1
  2. Mystic26 Win User

    Xbox controller

    I have a similiar issue with my youngeat sons Xbox. The controller was paired as he was playing it,but in mid game play error shows control not paired,connect controller. The controller tries to connect,but the button on the Xbox doesn't seem to work.
    Any suggestions?
  3. Obsessive Power Win User

    Will the Xbox Wireless PC Adapters work for the next gen controllers?

    Hi,

    I can't see why not. After all, the Series X and S console support Xbox One controllers. That shows the way these new controllers connect hasn't changed. They should work on PC with the Wireless Adaptor.
  4. xBondiStBlues Win User

    Xbox One controller not recognised by windows 10 PC

    I should've mentioned that the device does not show up in device manager, and never has. My mistake. I have never connected this controller to another computer, but works fine on the console itself.

    Following the steps in the link you provided doesn't work either, as the Xbox Accessories app just says 'connect an Xbox One controller to start', despite it being connected.
  5. KSAnnihilation Win User

    Controller connected but won't work?!?!?!?

    My problem is similar to brydog23

    my controller works fine until it disconnects, be it i disconnected it or it stayed idle for 15 minutes, after that i hold the xbox button and the controller shows its connected, however no buttons work, not even if another controller was connected, the
    Kinect works fine however to reconnect the controller i have to power-cycle the console every-time.
  6. AdrianSalazar4 Win User

    No Game Audio through wired headphones

    Ive also tried on other controllers connected to my xbox, reset the xbox and it still didnt work. When i connected to my sisters Xbox/controller it worked
Thema:

Why is my Xbox controller connected to Xbox, but not working and not showing as connected?

Loading...
  1. Why is my Xbox controller connected to Xbox, but not working and not showing as connected? - Similar Threads - Why controller connected

  2. Why are my controllers randomly connection and then never connecting again?

    in XBoX on Consoles
    Why are my controllers randomly connection and then never connecting again?: I went asleep one night with my xbox going and when i woke up, my controller wont connect to the xbox. 5a09ac69-d860-458c-bbc0-e33c58bc29f3
  3. Why does my xbox one controller not connect to my pc

    in XBoX Games and Apps
    Why does my xbox one controller not connect to my pc: Hello i have a problem with my xbox one controller it works okey with my console but when i try to connect it with my pc it never does it lights the xbox bar on the controller but it doesn't...
  4. Why (specifically with a wired connection) will my elite 2 controller not show up on my...

    in XBoX on Consoles
    Why (specifically with a wired connection) will my elite 2 controller not show up on my...: I have just boughten a brand new Xbox elite 2 controller to use on my computer (running w10) but it dosnt have a constant connection almost all the time (maybe 30 seconds per hour of it being...
  5. Why wont my xbox controller connect?

    in XBoX on Consoles
    Why wont my xbox controller connect?: So ive been using my usb c xbox controller for 2 years now and last night it just stopped working, It connects every now and again but when it does connect it immediately disconnects. Is there any...
  6. Why wont any of my 4 controllers connect to either of my two consoles?

    in XBoX on Consoles
    Why wont any of my 4 controllers connect to either of my two consoles?: I have 2 xbox one S consoles, 4 seperate controllers. We cannot get any controller to connect to either of the two consoles. Have tried pair buttons etc, all controllers were working fine untill...
  7. Why won't the controller stay connected?

    in XBoX on Consoles
    Why won't the controller stay connected?: I have read all related questions and suggestions. Nothing is a permanent fix and I'd rather not switch systems. If there isn't a fix for this , switching is the I kt option left...
  8. Why does the cloud gaming website no longer recognize my controller as connected?

    in XBoX on Consoles
    Why does the cloud gaming website no longer recognize my controller as connected?: Attempting to play Xbox cloud gaming on chrome, due to it crashing every time I attempt it on the xbox app. It no longer recognizes that my controller is connected and won’t allow me to use it...
  9. Why won’t my controllers connect to my xbox series s. also why isn’t my controller sync...

    in XBoX on Consoles
    Why won’t my controllers connect to my xbox series s. also why isn’t my controller sync...: whenever i try to connect my controllers they just blink. i have to plug them into the back of the xbox to get them to connect and when i unplug they start blinking again. i try to use the sync...
  10. Why does my controller disconnect when I connect my wireless turtle beach headset to my...

    in XBoX on Consoles
    Why does my controller disconnect when I connect my wireless turtle beach headset to my...: When I connect my wireless headset it assigns to my controller/profile. While I’m playing certain games (nba 2k24) it will disconnect my controller as if it’s not on but the controller will still...