Why is my Wi-Fi on my Xbox so terrible

Hi Chase, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, try clearing your MAC address.

Press the Xbox button to open the guide.

Select Profile & system, then Settings.

In the General tab, select Network settings > Advanced settings > Alternate MAC address > Clear.

Restart your console. Press and hold the Xbox button in the center of your controller to open the Power Center.

Select Restart console and then select Restart.

(If the console appears to be frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.)

Sign in to your console.

Let me know if it works!

One issue with the superhub is its terrible Wi-fi. I use modem mode with my Netgear router connected. Much much better performance.

Wow, I used wi-fi sharing with my mobile hotspot and it actually worked! Must have been something about my specific wi-fi network the Xbox didn't like. Thanks so much!

Update: My issues seem to have been fixed with latest Xbox update (2015-12), amazingly enough. My console now turns on when I press the Xbox button on my controller, and those sync issues are gone , and I can use "instant on" power mode.

I also turned of my network router's 5G Wi-Fi (Xbox controllers operate with 5G Wi-Fi Direct tech, it was within a few feet of my Xbox, range was terrible, unnecessary, etc), which may have nothing to do with it.

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Hello everyone

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Upon further inspection, I think I found that reason that I have garbage downloads speed. I don't know much about how Wi-Fi works so here goes nothing

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Like i said before, my Wi-Fi Signal Strenght is 1 out of 4 bars without using my Wi-Fi Range Extender.

I get 4 out of 4 Wi-Fi Signal Strenght using my Wi-Fi Range Extender.

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The best way to describe my set-up is this.

Imagine a square box to represent the Game Room.

I am forced to set-up my Xbox One in the Top Middle part of the Square because it is closest to the Wi-Fi Range Extender.

Any further and the Wi-Fi Signal Strenght will drop to 2 out of 4 bars.

The Wi-Fi Range Extender has to be located on the Top Left Corner of the Square because the Wi-Fi Signal coming from the left outside of the wall.

The distance from the Wi-Fi Range Extender to my Xbox One is 5 feet

Also located in the Top Left Corner is a Circuit Breaker

Circuit Breaker is located 5 feet away from the Xbox One also

Please tell me that the Circuit Breaker isn't affecting my Wi-Fi

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Also, is it actually confirmed that Xbox Live purposely limits the download speed slower even though your ISP is providing fast download speeds?

If this is true, that would be so messed up indeed.

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Have a nice day or afternoon or night everyone

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