why is my vip going down and my purchases are not showing up for credits

Discus and support why is my vip going down and my purchases are not showing up for credits in XBoX on Consoles to solve the problem; i used to have at least 1 star vip,that is now gone. my purchases are also not showing up. only past surveys. 5b8a7003-0535-4175-b1e6-acec39dd4779 Discussion in 'XBoX on Consoles' started by HammerSticks69, Oct 24, 2016.

  1. HammerSticks69
    HammerSticks69 Guest

    why is my vip going down and my purchases are not showing up for credits


    i used to have at least 1 star vip,that is now gone. my purchases are also not showing up. only past surveys.

    :)
     
    HammerSticks69, Oct 24, 2016
    #1
  2. IcedCorn
    IcedCorn Guest
    Purchases not showing up

    It appears that no digital purchases I've made are being credited to my VIP account. For example, I've purchased thee Atari flashback digital versions and yet there are no "purchase" credits showing up.
     
    IcedCorn, Oct 24, 2016
    #2
  3. DLemma-1011B4D9-9359-4849-8E96-0B34186007ED
    DLemma-1011B4D9-9359-4849-8E96-0B34186007ED Guest
    Rewards mission

    I was wondering why the rewards credits are not showing up in my account for the rewards mission. I spent $60 before tax like the mission explains. The credits are not showing as pending. I feel that any purchase should get rewards points.
     
    DLemma-1011B4D9-9359-4849-8E96-0B34186007ED, Oct 24, 2016
    #3
  4. Patrick M. Martin Win User

    Is it possible to buy the Lamborghini Urus with credits?

    If the car is a VIP pack car and you've purchased the VIP pack - then the car should be zero credits. However, there have been problems with the VIP functionality so this may or may not work for you. I get my VIP wheelspin bonus and I have the VIP crown
    next to my name - but I still have to pay full price (in-game credits) for all the cars I should be able to purchase for zero credits.
  5. Smwutches Win User

    MyVIP Credits Not Showing Up

    VIP rebates are calculated after the end of the month and given by the 15th of the next month. So there are still a few days before credits for December purchases can show up.
  6. Smwutches Win User

    Xbox rewards program

    It depends on what offers are running at the time. in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates. So you don't necessarily
    receive credits for every purchase and credits usually don't show up right after a purchase.
  7. Patrick M. Martin Win User

    Is it possible to buy the Lamborghini Urus with credits?

    Update: The VIP pack cars (and Day One cars I think) are now showing as zero credits in the Autoshow. I also got my VIP gifts and my Forza rewards credits. It looks like all the fixes are finally making their way through the system.
  8. Smwutches Win User

    Rewards!? Hahaha

    You don't have to list every purchase or anything, support will still check into your account, but if you remember any specific offers it helps them check for you.

    The content that's show in the picture you posted wouldn't have been eligible for any offers which is why you didn't receive credits for those. If you are eligible for VIP rebates, your purchase of NBA 2k17 would have been part of your VIP rebate for November.
    In-game consumables (NBA and Rainbow Six credits) are not eligible for credits unless there is a specific offer for them.
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why is my vip going down and my purchases are not showing up for credits

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