Why is my suspension longer than 2 weeks like xbl told me it was?

Why is my account suspended longer than 2 weeks when xbl speciically told me it was only 2 weeks? I have already served that 2 week suspension and have not got my account back.......

thanks my GT is Villella 420

:)

 

My xbox one account iCEBALLZ is now unbanned but i still cant use any online features

Why are none of my xbox live accounts working 2 of them wasnt even banned in tge first place and i still cant use any of them, my enforcement message told me ban would end and the message is no longer yellow like it was for my 2 week suspension, i dont want
to be waiting any longer to play online as i have waited long enough

 

Has anyone else ever sent their 360 to the service center to be fixed?

They told me it would take no longer than 2 weeks to fix it. Its been there for 3 weeks. Getting very impatient and wondering if it always takes this long...?

 

You should check the enforcement page at
https://enforcement.xbox.com/en-US , the forums here can't help you with this only the enforcement team.

 

I talked to the enforcement team....

 

Only the enforcement team can sort this for you, they are separate from Xbox support - you might be able to submit a case review with them if you are eligible.

Stubbs1 has provided you the correct information.