why is my son's account suspended?

donnabatram · Apr 18, 2014

my son's account has been suspended- his gamer tag is T3RM1N4T0R 1953 - His cousin came around the other day and changed the avatar using Horizon ? which we think may be the problem - I would like to have his account reactivated if possible as he has just
recently paid to change his gamer tag and we cannot afford to open a new account - as he is only 11 I will make sure his account follows the rules in the code of conduct - thank you

:)

SeanVD · Apr 18, 2014

My son has just informed that his account has been suspended. I want to know why...

My son's account is suspended. Why exactly?

fear red 13 · Apr 18, 2014

old account suspended

Hi i would like ot know why my son's account was permanemtly suspended? Gamer tag is traumatizedlamb. I don't know why my account was terminated.

JohnCaboose · Apr 18, 2014

Wrong forum. Go to the section for account suspensions/console bans:

forums.xbox.com/.../41.aspx

PR1NCE DARKNESS · Apr 18, 2014

Hello There donnabatram

I`ve got to agree with John Caboose on this one. You are going to have to take this up at 09 - Xbox 360 Account Suspensions & Console Bans they deal with Inquiries about account suspensions, forced Gamertag changes, console bans, and other
enforcement actions.

There is nothing We can do about it here.

Daft Badger · Apr 19, 2014

"His cousin came around the other day & changed his avatar using Horizon".

Thats the the reason your son was banned right there.

You will not get the account unbanned.

xTye · Oct 31, 2018

Unfortunately, purple is not a natural skin color. You even admit to knowing he modded it. The permanent ban is final. It doesn't take the Enforcement team to see that guys..

BoringGenie13

Why? I need answers to why my 10 yr old son has account permanently suspend?

Daleen Van der poel

Hi Brilliant,

My account is currently suspended and I would love to know why. My son normally plays on my account but he was ill for more that a week and didn't really play xbox. I played some xbox in the week but not to much. I would like to understand why the account was suspended. It is the 2nd time this month that it's suspended without a given reason. Can you please help me understand why. Thank you

EightiethMonk96

I was told to post here to get information on why my sons account is suspended until 12/31/9999. Gamer tag is pwnnu xd

Smwutches

For information about his suspension and to see about submitting a case review, you would need to go to
http://enforcement.xbox.com The enforcement team does not give specifics.

Comet Sketch

Hello,

I really hope that you can help me as I am at the end of my tether.

I have already contacted Xbox Live via this Forum regarding this matter before over a week ago and have had no answer yet so I am trying again.

My son was suspended from his Xbox Live account for two weeks recently and we are sure that it was because of a boy filing complaints for no reason apart from to get our son suspended. This boy has been bullying our son for over a year now and the school
have taken action against the boy because of his behaviour to our son.

Following this we set up another account, which was subsequently suspended after only a few more days, for two weeks!

We then set up a third account (again more money to get Xbox Live!!) as we were sure that it was the actions of the bully and not our son!! Shock! Horror! This account was suspended within a day or so!!

We NEED to know please why our son was suspended from three accounts, there must be an explanation and we NEED it please!! I fail to understand why I cannot just log into my son’s Xbox Live account and see why he has been suspended, why can we not just call
you instead of going through this daft forum and waiting and waiting and waiting for a reply that never seems to come...............?.!

I can let you have the bullies Gamer Tag if required.

My son, husband and I would greatly appreciate it if could please contact us as soon as possible regarding this matter as the Community Police Constable is also very keen to find out why this has happened.

Please don't hesitate to let me know if you require any further details.

Your help and timely response would be greatly appreciated.

Many thanks and kind regards

why is my son's account suspended?