Why is my Series X not connecting to the wi fi?

Evan Gallagher · Oct 4, 2023

I'm trying to connect my Series X to Soldier Net (SNet), but every time I try to connect it asks me to authenticate? It was ok last month.

:)

calasp aspinall

If that worked would that prove that the Wi-Fi receiver in the Xbox is at fault ?

As my Xbox series x and Xbox one connect and play perfectly online via the same Wi-Fi

aaron Aaron1

None of these options worked, and my Xbox series x does connect to the Wi-Fi, I have a good connection. What’s next ?

kyle_m4496

Hi Evan. My name is Kyle and I'm an independent advisor.

It sounds like the WiFi network has some additional security. Try selecting 'Authenticate Now'. If that doesn't work, my advice is to contact Solider Net, making sure the Xbox's MAC address is allowed to connect.

To find your Xbox's MAC address, navigate to the Settings page Select Network > Advanced Settings.

kyle_m4496

No problem Evan! Please reach back if you have further questions.

Evan Gallagher

Good afternoon,

Thanks fir getting back to me. The fault was a glitch with my Internet provider, hopefully its fixed now after contacting them.

Regards

Evan

Why is my Series X not connecting to the wi fi?