Why is my Series X doing stuff on its own?

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. According to your report, I could believe it was a problem with your console's control, but you said that the problem happens even if the control is turned off, so I suggest you try the solutions below, please.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

- Select the option to keep your games and apps so that they are not deleted, make sure you know your email and password as they will be removed from the console and you will need to add them again.

* Thank you in advance for contacting, I hope this can help you.

I do have the series x version so no clue as to why its doing this

A Series X is not the same as One X. So which one do you actually own? A Series X is more powerful so some newer games will only work on the Series X and not both.

That's why its just called Xbox... and the other series or models will be called series x and possibly other series code values yet to be determined officially

I would like to know if I could put my current Xbox one acount on to the new Xbox series x. Follow up question can I do this to put some of my owned games on the new Xbox series x.