Why is my remote play not working?

Why even have remote play then? Isn’t that kind of a terrible feature? If you need to be in the same location as your Xbox to get it to work, why not just play on your console? Shouldn’t the point of remote play to be able to play on the go when you’re away from your home?

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello Jonny,

Thank you for posting in Microsoft Community.

We understand that you're experiencing issues with remote play on your Xbox console. Remote play requires a stable internet connection, and if you're experiencing issues while traveling out of state, it's possible that your internet connection may not be strong enough to support remote play.



To troubleshoot the issue, I recommend checking your internet connection speed and ensuring that it meets the minimum requirements for remote play (like setting up your console into Sleep Mode). You can also try resetting your console and router, as well as checking for any updates for your console and the Xbox app on your mobile device.





Learn more here: How to set up remote play | Xbox Support

If the issue persists, please provide us a screenshot similar to this one:





Learn more here: Understanding your remote play setup test results | Xbox Support

Also, please let us know the issue you are getting with remote session.

We look forward to your reply.

Sincerely,



Microsoft Community Moderator

I just tried the xcloud service directly from my series s and it worked absolutely flawless.

Now I am even more confused than before.

Why can I play cloud games directly from my Xbox in an astounding quality but it is not possible to remote play from Xbox to pc/ipad.

But what confuses me even more is that it works perfectly with ps remote play.

Just tested steam remote play from the PC to the iPad and that also worked wonderfully.

Maybe it's an general problem with the series s/x consoles?

I'm having the same issue.

but I figured something about this.

When TV that connected to XBOX is turned on. remote play works.

but when TV is turned off. remote play is not working.

if I turn on my TV first, then remote play from my PC . it works perfectly.

then if I turn off my TV. suddenly Remote play become very unstable and stuttering.

and it disconnected automatically in a minute.

I tested wireless and wired , both behaves same.

and most importantly , this issue not reproducing iPhone and android phone remote play.

mobile phone remote play works perfectly no matter TV is turned on or not.