Why is my order pending?

Discus and support Why is my order pending? in XBoX Sales and Promo to solve the problem; I order 20 1 dollar Xbox gift cards and my order is pending. It has never happened before. What should I do? 1e0b34e9-54b3-42fb-88a5-31ce2139ee8d Discussion in 'XBoX Sales and Promo' started by Amy Ollo, Feb 18, 2019.

  1. Amy Ollo
    Amy Ollo Guest

    Why is my order pending?


    I order 20 1 dollar Xbox gift cards and my order is pending. It has never happened before. What should I do?

    :)
     
    Amy Ollo, Feb 18, 2019
    #1
  2. ngocphi Win User

    Why is my order pending?

    Well there is no 1dollar gift cards

    The minimum is 5 even at ebgames do you mean 10 or 100 dollar cards ?

    Also.doimg 20 of the same transactions woth the same retailer would trigger your card fraud protection so if you did do 1 dollar transactions you would need to.csll your card provider to clesr the lock before ms can proccess your order
  3. XBF Amber M Win User

    Why is my order pending?

    Hi Amy,

    Thanks for reaching out to us in the forums with this question. Sadly, we do not have the tools available to look into the pending orders. If it has already been over 24 hours since your order, then it would be best for you to request a call back from Xbox
    Support so that they can investigate what may have occurred.

    When you go to Contact Usto request a callback, follow these steps:



    • Step 1 ----Select Xbox One
    • Step 2 ----Select See other options
    • Step 3 ----Select topic
    • Step 4 ----Select "Show contact options"
    • Step 5 ----Select request a call from support

    Once they call, explain the issue and they will be able to help you.



    I hope this information helps.
  4. choppyseize Win User

    Why is my order pending?

    You have to wait, Your card has to finish being authorized. There is nothing else you can do.
  5. Alvaro A- Win User

    Why is my order pending?

    Hi Will,

    Thank you for posting in Microsoft Xbox Community. I understand that you have questions regarding your order which is still marked as pending.

    Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. Having said this, I would recommend that you contact Microsoft support for your order status to be checked further.

    Please go to:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Unable to complete a purchase"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and payment updates" > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    Regards,

    Alvaro
  6. Dale Lee jrsees Win User

    why does my pre older saying pending

    why does my pre-older say pending if payed for it
    I pre ordered call of duty it was pending but its not showing up
Thema:

Why is my order pending?

Loading...
  1. Why is my order pending? - Similar Threads - Why order pending

  2. Why is DLC I purchased showing as not available when I go to order history

    in XBoX Games and Apps
    Why is DLC I purchased showing as not available when I go to order history: Hi, I just purchased a DLC and while it shows in my order history on xbox, when I go to Order History - click on it and go to store it shows as unavailable. On Store I only see the bundles and...
  3. Why cant i play a pre ordered game i brought from 2020

    in XBoX Games and Apps
    Why cant i play a pre ordered game i brought from 2020: I have DayZ brought in 2019 and space engineers “pre ordered” in 2020, my gamepass ultimate ram out and for sone reason now I can’t play them? (Just checked same with battlefield 1) I can’t...
  4. Why minecraft cape didnt appear iam using java but it shows in the micosoft order history

    in XBoX on Windows
    Why minecraft cape didnt appear iam using java but it shows in the micosoft order history: Minecraft cape dosen't appear iam using java version of the game but it shows in order history 238572d1-6d0b-4812-80b1-692abcbe9e47
  5. Why can't I place a repair order for my elite controller 2 despite having a warranty

    in XBoX on Consoles
    Why can't I place a repair order for my elite controller 2 despite having a warranty: Last week, I sent my Elite Two controller for repair because the buttons started to wear down. However, after getting it back, one of the pads (P2) is unresponsive and requires very hard presses...
  6. Why is there a region error when i try to order a controller from Xbox design labs?

    in XBoX on Windows
    Why is there a region error when i try to order a controller from Xbox design labs?: So I am trying to order a Fallout controller from the Design Labs page when i encounter an error each time i try to pay for the custom contoller. I says: "region" is required. Enter and try...
  7. Why Is my order cancelled?

    in XBoX on Windows
    Why Is my order cancelled?: I ordered a Xbox Series S 1TB on 25th January it was supposed to be here today, I went to track it a few days ago and it's saying cancelled? What's going on with my order?...
  8. Why is my XBOX controller order always pending?

    in XBoX Games and Apps
    Why is my XBOX controller order always pending?: Why is my XBOX controller order always pending? 70e75d1d-5f06-4353-9cda-3dc3f83632fc
  9. Why is my XBOX controller order always pending?

    in XBoX on Consoles
    Why is my XBOX controller order always pending?: Why is my XBOX controller order always pending? 5fec3f03-b75f-4e13-8b45-2668dfe6276e
  10. Why is my MW3 pre-order stuck in pending and why didn't I get any of the pre-order rewards?

    in XBoX on Windows
    Why is my MW3 pre-order stuck in pending and why didn't I get any of the pre-order rewards?: I just pre-ordered MW3 vault edition and used a $50.00 xbox gift card and paid the remaining balance on my CC. The order still shows as pending and I also haven't gotten any of the pre-order...