Why is my order pending?

Well there is no 1dollar gift cards

The minimum is 5 even at ebgames do you mean 10 or 100 dollar cards ?

Also.doimg 20 of the same transactions woth the same retailer would trigger your card fraud protection so if you did do 1 dollar transactions you would need to.csll your card provider to clesr the lock before ms can proccess your order

Hi Amy,

Thanks for reaching out to us in the forums with this question. Sadly, we do not have the tools available to look into the pending orders. If it has already been over 24 hours since your order, then it would be best for you to request a call back from Xbox
Support so that they can investigate what may have occurred.

When you go to Contact Usto request a callback, follow these steps:

• Step 1 ----Select Xbox One
  
• Step 2 ----Select See other options
  
• Step 3 ----Select topic
  
• Step 4 ----Select "Show contact options"
  
• Step 5 ----Select request a call from support
  

Once they call, explain the issue and they will be able to help you.



I hope this information helps.

You have to wait, Your card has to finish being authorized. There is nothing else you can do.

Hi Will,

Thank you for posting in Microsoft Xbox Community. I understand that you have questions regarding your order which is still marked as pending.

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. Having said this, I would recommend that you contact Microsoft support for your order status to be checked further.

Please go to:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Unable to complete a purchase"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and payment updates" > Confirm.

Select Chat with support agent > Confirm > Start Chat.

Regards,

Alvaro

why does my pre-older say pending if payed for it

I pre ordered call of duty it was pending but its not showing up