Why is my mouse suddenly not working

munib ahmad · Apr 25, 2023

Hi! I have a USB-wired mouse. It worked perfectly fine until now. The problem is that when I plug the USB in it works perfectly fine, but after a short while, it just stops moving. I tried new USB ports, and a mouse pad, but none worked. I know it is correctly connected because the red light is on at the bottom. I ran the mouse and hardware troubleshooter but they did not fix the problem. I have this model of the mouse: M-UVDEL1

I have no problem with buying a new mouse, just want to see if I did anything wrong or broke it by accident, I wouldn't want that to repeat. So if you know it is broken and why or have a solution, please reply to this post.

Thanks for reading

Have a good day!

:)

munib ahmad

Thanks for the quick reply!

This issue happens on a Windows PC (8.1)

Also, I connected this mouse onto another computer, but the same thing happens

An important note: the mouse's light is on, and it does click and scroll, but for some reason doesn't move

Thank you!

munib ahmad

Yes, the other mouse works perfectly fine.

Thanks for trying your best to help me!

A new mouse it is!

Wille M.

I appreciate your quick response!

If you can't move the mouse on another PC as well, there's a high possibility that the problem is with the mouse.

Is it possible to borrow a USB mouse from a friend, just to test it on your PC? If the mouse works completely, unfortunately, you will have to replace the faulty mouse.

Hoping that everything works out for the best.

I hope I helped you. Hugs!

Wille M.

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

I'm sorry you're facing this problem, I'll do my best to help you, but to do so, please answer the questions below:

Does this issue happen on XBOX or Windows PC?

Already have the mouse on another device? Does it have the same problem?

With your answer, I will be able to create a correct action plan.

Awaiting more details. Hugs!

FrankTV

It isn't problem with sensivity, but with strange moves. In the main menu, mouse moves are normal, but when i'm in the game, even when I very fast move my mouse, mouse moves are very slow and when I stop mouse, suddenly mouse moves ar very fast and moves
stop

Why is my mouse suddenly not working