Why is my messaging not working?

WarrenSolis · Dec 18, 2018

Hello, I recently created this account (around 2 days ago) and I noticed that my messages wouldn't send. Ex. "Hello" then send, but a message pops up on my screen and tells me to go to a dead link (the link doesn't work). When I try to 'interest' in someone's
post, it acts like I interested in the post, but it doesn't show that I interested in it. But if I type something in-game it works. I have tried to power off my Xbox One S (Holding the power button for 10sec) but that doesn't either (obviously). Help.

-Quenzeta <<<(Gamertag)

:)

choppyseize

Hi the account could have been flagged as spam or you may need to enter additional security. You will need to use a desktop web browser to make the changes if that's the case. Can you sign into the account on Xbox.com?

baltyofgod

contattare il centro di assistenza https://support.xbox.com/en-US/browse/xbox-one

At the Nozzle

I can't really understand what you are trying to explain. Maybe you can contact Xbox Support and they can better assist you. https://support.xbox.com/en-US/contact-us

Best,

Nozzle

XBF Eladio M

Hey DB800

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with receiving notifications of messages on your console.

You mentioned that you have already configured some settings, but were these your
Xbox notifications in the
Notifications section of Preferences? There is a way to configure your Messages settings from this area.

Alternatively, you can also attempt a soft
Factory reset on your console by selecting the option that reads Reset and keep my games & apps in order to save you some time so that you can get back to gaming much more quickly. Keep in mind that this will remove all accounts and Home
Xbox configurations on your console, so you will need to make sure you have the email and passwords of the accounts you wish to recover.

Upon adding your account onto your console, you will be prompted that you can apply the settings you had on your previous console to this console. At this instance you can select "No" and you should have everything set to defaults, and this should allow
you to once again be notified of your messages.

Give this a try and let us know if this works for you!

Mister Mascot

Hey there xSUMOx Czyk,

Are you able to view and delete the group message on the Xbox App on Windows 10 or on Xbox.com as an alternative?

Are you not seeing the option to leave the group chat or are you seeing an error message when you try? Let us know!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Why is my messaging not working?