why is my headset chat mixer greyed out

Are you using a wireless headset like Astro A50? If so then you have to use the physical chat mixer that is built in to the headset as the console guide chat mixer will be greyed out.

Good luck!

Hi,

my headset is plugged into the controller but it wont let me do anything to the chat mixer and the chatmixer bit is greyed out.

Hi Ashten F, my name is Adam.

I’m sorry to hear that you’re having trouble with your headset chat mixer. The chat mixer being greyed out could be due to a few reasons. One possibility is that the headset is not connected or compatible with the system that you are attempting to use it with. Another possibility is that the headset is out of range from your console, or another electronic device might be causing interference with your wireless router. You can try resetting your headset or turning your wireless router off and then on again to see if that helps.

I hope this helps.
Adam.

Thank you for that. Unfortunately it hasnt worked. I still cant hear any game chat, and the chat mixer is still greyed out.

I should point out that if I plug my wired headset into my wireless controller, I can hear chat.

Had the same issue recently, however i found that slowly plugging in the aux works sometimes. However Ive been having this issue for almost a week now and its working less often. Definitely a temporary fix but a fix nonetheless