Why is my Epic Games connecting to the wrong Xbox account even though I'm signed in on Xbox...

It didn’t work, and when I tried to find my epic games account. Which I used the sign in with google and Xbox buttons on the epic games website. It tried to make me create a new epic games account even though I had one for my old account

Hi,Richard! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

You would have to first unlink the wrong account first and then link it to the desired one

Open www.epicgames.com.

Click on Sign-in in the top right corner and sign into your Epic Games account.

Hover over your display name and click Account.

Click on Connections and then select Accounts

Click on Connect for the account that you want to link to your Epic account.

Click on Link Account.

A pop-up window will appear. Sign-in to your console account and confirm you want to link your account.

Click Continue.

Your Epic Games account is now successfully linked to your console account.

Noteisconnecting your console account will reset your fortinte profile progression and purchases. (it should not be an issue since you just started playing on that account though)

Hi Noah. My name is Kyle and I'm an independent advisor.

The account connection is created on Epic Games' end. Sign in from this link using your Xbox profile, and it should sign you into the Epic Games account which is already connected: https://www.epicgames.com/account/connected?sessionInvalidated=true

For further help with this, I advise contacting Epic Games Player Support: https://www.epicgames.com/help/

Thanks,
Kyle

Hi Ash. My name is Kyle and I'm an independent advisor.

The account connection is made on Epic Games' system and therefore must be unlinked from the Epic Games account. It is possible to sign into your Epic Games account using the linked Xbox account.

Note that your Fortnite progress and purchases are store on your Epic Games account. If you unlink these accounts, you'll lose access to this on your Xbox account. This is not a concern if it's an old account and you want to switch it to your new Epic Games account which has your most current Fortnite progress.

Visit this page: https://www.epicgames.com/account/connected?sessionInvalidated=true

Sign in using Xbox. Once you're signed in, click REMOVE under your Xbox account.

Please reach back if you have further questions.

Thanks,
Kyle

Hi Chris. My name is Kyle and I'm an independent advisor.

Note that the account connection is created on Epic Games' side, and details from an Epic Games account can only be accessed by Epic Games. It's all stored on their systems.

You can try signing into the Epic Games website using your Xbox profile, it should sign you into the linked Epic Games account. Sign in here: https://www.epicgames.com/id/login

If that doesn't work, you'll need to contact Epic Games Player Support for further assistance with this. Contact them here: https://www.epicgames.com/help/

Thanks,
Kyle