Why is my download so slow

Hey Robert, totally get how frustrating that is. I'm sorry to hear you're dealing with that!

First, check the Xbox Status page to see if there are any server outages:

https://support.xbox.com/en-US/xbox-live-status

If everything looks normal there, try these steps:

1. Pause and resume the download.

2. Restart the Xbox app and the PC.

3. If it’s still slow, reset the Xbox app and Microsoft Store:

- Go to Settings > Apps > Installed apps

- Find Xbox and Microsoft Store

- Click the three dots > Advanced options > Scroll down and hit Reset

That usually clears up any glitches. Hopefully the speed picks up after that! If you have any other questions please let me know.

Hi Tanner, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

I don't believe they do this.

Please, set the priority to the Xbox App to high on Windows.

Press Ctrl+Shift+Esc on your keyboard to open the Task Manager.

Search for XBOX in the programs list and right-click it > Expand > Select Xbox App.

Right-click it > Select “Go to details,” then find “XboxPcAppFT.exe” in the program list, right-click it, select “Set priority,” and then, “High.

Then, reset your connection on Windows.

Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

This should help you improve your connection with Microsoft.

Having problem with games on demand games that are very slow downloading on high speed connection.Tell me why is it so slow for these games or buy the disc copy of each game that is shown in my status.Thanks for helping me.

Yes, I am Dutch. So is my provider.



I'm downloading a movie right now thats why download is a bit slow. But brb.

Well it wasn't just a Day One thing...... Hey Microsoft, are you guys trying to run away your loyal fans with pricing your console $100 higher and on top of it create a playing environment that is frustrating to no end with the excessivly long downloads
and the steep learning curb with the user interface? We love and support XBox One but come on..... really?!