Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS

Discus and support Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS in XBoX on Consoles to solve the problem; Gamertag - I received a communications ban 2 days ago (no coms until 6/11) I received a multiplayer ban 1 day ago (no play until 6/12) NOW i... Discussion in 'XBoX on Consoles' started by casal word, May 30, 2017.

  1. casal word
    casal word Guest

    Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS


    Gamertag -

    I received a communications ban 2 days ago (no coms until 6/11)

    I received a multiplayer ban 1 day ago (no play until 6/12)

    NOW i receive a CONSOLE BAN UNTIL 6/30/17????????

    How can you ban my console with out giving me a reason?

    The enforcement website shows me only the first 2 bans and their end dates. (no explanations)

    The support phone line tells me my console is banned (no explanations)

    The support chat line tells me my console is banned (no explanations)

    Is this a joke? I've been a customer for 10+ years, paying monthly for your service, buying your xbox models and accessories......

    I HAVE SPENT AN INSANE AMOUNT OF TIME TRYING TO GET ANSWERS FROM YOUR SUPPORT TEAM. CAN I PLEASE GET AN EXPLANATION?

    :)
     
    casal word, May 30, 2017
    #1
  2. West End Grl
    West End Grl Guest
    WHY AM I STILL WAITING FOR MY POST TO BE POSTED?

    WHY AM I WAITING FOR MY POST (THAT WAS SENT YESTERDAY) TO BE POSTED STILL? I WAS TOLD BY CUSTOMER SERVICE THAT I WOULD HAVE AN ANSWER WITHIN 24-48 HOURS, BUT MY QUESTION HAS NOT EVEN BEEN "APPROVED" YET ?
     
    West End Grl, May 30, 2017
    #2
  3. Over three days and Live Gold Membership still isn't activated?

    I am now on 8 days without XBL Gold getting activated! They told me to wait, that is usually takes 24-48 hours, but this is nuts. I am trying to contact support, but the last two times I tried, I got no where. So I am reaching out here one more time.

    I just did a total reboot (again) and it did not help.

    Says I have a Gold membership in my MS account and has my credit card info set to auto-renew.

    The console seems to think otherwise.

    Someone please help!
     
    ArchaicLeek133, May 30, 2017
    #3
  4. M3tal Daz3
    M3tal Daz3 Guest

    Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS

    The enforcement team doesn't uses the forums and no one here can help you regarding this issue.

    Device bans are permanent and are decided for serious infractions of the code of conduct.
     
    M3tal Daz3, May 30, 2017
    #4
  5. Daft Badger
    Daft Badger Guest
    Not all device bans are permanent.

    30 day device bans are sometimes issued when a account or several accounts on the same console have been issued a lot of account suspensions.

    A temp console ban is basically your final warning.
     
    Daft Badger, May 30, 2017
    #5
  6. M3tal Daz3
    M3tal Daz3 Guest
    All Xbox Live device bans are permanent. However, some Code of Conduct violations that don’t rise to the level of a device ban can instead result in the temporary loss of specific Xbox One or Xbox on Windows device privileges. When this occurs, the device
    can still connect to Xbox Live, but certain functionality (such as communications or online multiplayer) will be restricted for a particular duration.
     
    M3tal Daz3, Nov 1, 2018
    #6
  7. M3tal Daz3 Win User

    Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS

    All Xbox Live device bans are permanent. However, some Code of Conduct violations that don’t rise to the level of a device ban can instead result in the temporary loss of specific Xbox One or Xbox on Windows device privileges. When this occurs, the device
    can still connect to Xbox Live, but certain functionality (such as communications or online multiplayer) will be restricted for a particular duration.
  8. Daft Badger Win User

    Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS

    Not all device bans are permanent.

    30 day device bans are sometimes issued when a account or several accounts on the same console have been issued a lot of account suspensions.

    A temp console ban is basically your final warning.
  9. M3tal Daz3 Win User

    Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS

    The enforcement team doesn't uses the forums and no one here can help you regarding this issue.

    Device bans are permanent and are decided for serious infractions of the code of conduct.
  10. HassanB Win User

    Bans

    If this was a console ban they will not tell you why the console was banned, they give you a guideline of what it could have been. If this was an account that was banned you would need to post in the "My LIVE account was suspended" located here >

    forums.xbox.com/.../41.aspx
    . This is the only section that the XBOX Live Enforcement Team will respond in, please make sure that when you make a topic you clearly state you'd like to know what the account has been banned for and then state the gamertag.
    They should get back to you within 24-48 hours, they only reply to you if you haven't already been answered.
  11. UMGN Win User

    I need to talk to Xbox enforcement!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I was accused of cheating last year and I have not been able to find someone to help me with it. I've tried to reach out to the enforcement team to prove my innocence but I haven't received an answer from them. I don't know why I got banned but I would to
    have some assistance on this issue.
Thema:

Why is my console banned? PLEASE ANSWER I HAVE BEEN REACHING OUT FOR THE LAST 48 HOURS

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