Why is my Blu Ray player app not working?

Hello Brian J, my name is zahir.

I will try to assist you. Please can you tell me exactly what is happening when you play a blu ray disc?

I can provide you with some basic tips so long.

Set up and install the Blu-ray and DVD player app on Xbox

To watch Blu-ray or DVD movies on your Xbox console, you first need to install the Blu-ray Player app. To install the app, choose one of the following options.

Press the Xbox button to open the guide, select Home, and then select Store.

Select Search and enter Blu-ray in the search bar. Select the Blu-ray Player app when it appears in the list of results.

Select Install to download and install the app.

Insert a Blu-ray or DVD disc into your Xbox.

Select the Blu-ray Player app when it appears.

On the Blu-ray Player app details page, select Install.

Your disc should start playing automatically.

After the app is installed, you can watch Blu-ray or DVD movies by inserting the disc into your Xbox console and selecting Blu-ray Player on the Home screen, or by finding it under My games & apps

Thank you

Go to App Store and download free DVD blu player app for free. It's needed to play blu ray. Dunno why it isn't come installed with xbox

[quote user="mr nick monkey"]Sorry if this has been covered before but does anyone know when 3D blu-ray is going to supported as my player is on its way out?

[/quote]

Why not buy a 3D blu-ray player its not like they cost much and the Xbox One uses software for Blu-ray playback unlike proper Blu-ray players.

Unfortunately, that didn't help. Also, on my Games and Apps list, under Queues, the icon for the blu-ray player download is blacked out and has no description or indication that it is the blu-ray player download.

Hey Shelly!

To watch DVD's or Blu-rays on your Xbox One you need to have the Blu-ray Player App installed and up to date!

You can set the App to install from your Xbox Store by searching for it or here: Blu-ray Player App

Hope this helps and enjoy your movie!