Why is my audio cutting out on my series X

Discus and support Why is my audio cutting out on my series X in XBoX on Consoles to solve the problem; So I got a series x in June and a month ago ive noticed the audio cuts out after I start the console. I have two microsoft official headsets and they... Discussion in 'XBoX on Consoles' started by Connor Churchill1, Oct 3, 2023.

  1. Connor Churchill1
    Connor Churchill1 Guest

    Why is my audio cutting out on my series X


    So I got a series x in June and a month ago ive noticed the audio cuts out after I start the console. I have two microsoft official headsets and they experience the same issue. both of these headsets have the mic broken off which could be an issue. To stop the cutting out I have to restart the console and it stops. I have tried different controllers, power cycling, clearing Mac address , and reseting console. The problem only happens with headsets and doesn't affect wired headsets or the TV speakers. Is there any possible fix accept trying a new headset or sending my console in to be replaced.

    :)
     
    Connor Churchill1, Oct 3, 2023
    #1
  2. Connor Churchill1 Win User

    Why is my audio cutting out on my series X

    Yeah I will have to get another headset and see if that fixes it then I will know it's the headset and not the console.
  3. Connor Churchill1 Win User

    Why is my audio cutting out on my series X

    My xbox and tv are less than a foot apart and when I play I am within 5 feet of my console. So I don't think interference is the issue.
  4. Nkosana23 Win User

    Why is my audio cutting out on my series X

    I am completing the conversation. If there is anything else I can assist you with kindly let me know.
  5. Nkosana23 Win User

    Why is my audio cutting out on my series X

    If your connection works well while wired, then your earphones might be the issue. Try using a different pair of earphones. Also check that there aren't many network devices around (e.g. Wi-Fi and Bluetooth) that may be interfering with your connection.
  6. Nkosana23 Win User

    Why is my audio cutting out on my series X

    Hi. My name is Brilliant and I am happy to assist you.

    Your headsets being damaged could be the cause. But you can also make sure that your devices are close enough to each without any obstructions.
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Why is my audio cutting out on my series X

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