Why is my audio becoming choppy when I load games.

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hi LoopedRacer2007,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play with your friends and your game audio is getting choppy. Let us check on this together and sort this out in timely manner.

There is a list of known issues for the game Call of Duty: Modern Warfare that we are aware - Game Release Known Issues for November 2022 - Microsoft Community. However, your concern might be related to Xbox Network issue too. So, we would like to ask if you can check the Xbox Network's NAT Type and see if there is an error message or code like Double NAT detected, 0x89231906, Can’t get a Teredo IP address, NAT Type: Unavailable, Teredo is unable to qualify, UPnP not successful. Please check the Xbox Network, by the following the steps below:

• For Windows 10:
  
  • PC Settings > Gaming > Xbox Network and check the NAT Type.
    
  • Look for NAT Type
    
  • Please reply with any error message/code you notice.
    
• For Windows 11: Install Xbox Console Companion app from Microsoft Store (click here)
  
  • Launch Xbox Console Companion app.
    
  • Go to Settings and select Network tab.
    
  • Look for NAT Type.
    
  • Please reply with any error message/code you notice.
    
• For Console:
  
  • Kindly go to Xbox Console's Settings.
    
  • Select Network and Network Settings.
    
  • Look for NAT Type.
    
  • Please reply with any error message/code you notice.
    

1. May we ask for your Xbox Network?
   
2. May we ask if there is an error message or code?
   
3. In what platform you're playing?
   

Support articles related to Xbox Network that you might like to check:

• Troubleshoot NAT errors and multiplayer game issues | Xbox Support
  
  (The later part of this support article is for Xbox Console troubleshooting but the definition of the NAT Type can be found on this topic.)
  
• Troubleshoot network connection errors | Xbox Support
  
  (This has both Xbox Console and PC troubleshooting; you may skip the PC part.)
  
• Troubleshoot multiplayer connection errors | Xbox Support
  
  Tip: You must have a NAT Type of Open or Moderate (making sure one of your friends is Open NAT) and have no issues with network.
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Has anyone found a solution to this? I have gone through three different headsets in the last month and my audio is so choppy when streaming from my xbox to twitch, the audio just isn't clear at all and the audio is so choppy! I have no idea what else I can possible do to make my audio just clear and understandable

Thanks man! I did custom DNS and it worked! Thank you so much I can finally play with friends again.

Great to hear that! Enjoy your game.