Why is my account wrongfully banned

Discus and support Why is my account wrongfully banned in XBoX Accessibility to solve the problem; My account was hacked. Then someone spent 500$ on said account with saved cards and payment methods. Now it’s saying my account is banned indefinitely.... Discussion in 'XBoX Accessibility' started by ker way, Mar 16, 2025 at 5:22 PM.

  1. ker way
    ker way Guest

    Why is my account wrongfully banned


    My account was hacked. Then someone spent 500$ on said account with saved cards and payment methods. Now it’s saying my account is banned indefinitely. This is really making me angry I need my account back. I never did anything wrong to get banned

    :)
     
  2. ARottenFart Win User

    BANNED FOR NO REASON TILL 22ND SEPTEMBER

    This is a different account? My OTHER one was banned are you seriously that dumb you can't read? No one knows why they are banned, there has been cases of 1000's of people who have been banned and they were playing GTA as their last game, someone has ***
    up somewhere, and I have been banned wrongfully! and the achievements have been like this for sooo long, I dont care about this account its my other one which has been banned wrongfully.
  3. Joel M77 Win User

    Why is my account wrongfully banned

    Hi ker, my name is Joel, I'm here to help you with any problems or questions you may have.

    I am sorry that this has happened to you, however from here we can only guide you through the process so that you can verify the cause and appeal your sanction

    Note Customer Service cannot assist with suspensions or disciplinary action. These personnel do not have access to compliance details. Read on for information on how to ask questions about your current suspension.

    https://enforcement.xbox.com/en-US

    Please log in to the link above and click on the yellow handshake. It will give you a more detailed reason why it was forbidden and an option to appeal it.

    *** Only by following the steps indicated above can you learn about your case and appeal only if this option is available to you, there is no other way to contact the Enforcement department and no one else at Microsoft can help you

    Important Xbox will not tolerate any abusive behavior. When submitting an appeal or responding to an agent's request for additional information, do not insult or threaten Microsoft employees or post profane, bigoted, or otherwise inflammatory content. Case review inquiries are subject to the guidelines outlined in the Xbox Community Guidelines. Disregarding these rules may result in closure of the case review. Especially offensive violations may result in additional disciplinary action from Xbox.

    Regards

    [​IMG]
  4. PR0WAFFLES Win User

    Suspended because someone hacked my account??

    i was wrongfully banned because someone hacked my account and i cant use any social communications.
  5. alexcockfield Win User

    My account was unfairly banned

    i soke to people in cooustmer service and they said they left notes on my account and how I was wrongfully banned
  6. Daniel mcgreevy Win User

    Account Suspensions and Spam reporting

    i was wrongfully banned the with a communications suspension but when i looked at why i was banned it was cause of my gamer pic now why was i given a communications suspension i was wrongfully banned in the first place the picture wasnt breaking guide lines i dont see how this photo break guidlines
    [​IMG]
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Why is my account wrongfully banned

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