Why is Minecraft telling me I have a microsoft account?

Discus and support Why is Minecraft telling me I have a microsoft account? in XBoX Accessibility to solve the problem; I’m trying to link a microsoft account from my ps4 and minecraft. The problem is this account does not exist, I have tried to go find this old account... Discussion in 'XBoX Accessibility' started by Amandab2553, Jan 25, 2025.

  1. Amandab2553
    Amandab2553 Guest

    Why is Minecraft telling me I have a microsoft account?


    I’m trying to link a microsoft account from my ps4 and minecraft. The problem is this account does not exist, I have tried to go find this old account so I can unlink it but microsoft is telling me that it does not exist. I have tried everything and ps4 won’t let me add a new account though the account it’s connected to is not real. This is stupid and aggregating, please help.

    :)
     
    Amandab2553, Jan 25, 2025
    #1
  2. Darhyl Amizola Win User

    Why is Minecraft telling me I have a microsoft account?

    Hi Amanda! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft/Minecraft account and PSN account.

    Just a gentle reminder that we are only Xbox gamers here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

    Based on your description, the system has detected that your PSN account is already linked to a Microsoft account associated with your Minecraft account.

    I understand that you want to unlink the old Microsoft account from your PSN account however according to the official Mojang website: https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-FAQ

    "Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 
    Note: As of March 15, 2023, please DO NOT unlink your MSA from your PlayStation account via the in-game menu. You will be unable to link it back if you do so.
    Note: Once a Microsoft account has been linked to a PlayStation™ Network account, it cannot be unlinked without loss of access to entitlements and Minecoins on other platforms. "

    The only best option is to recover your old Microsoft account. Based on the error message you provided, kindly try to perform the following workarounds according to this article: https://windowsreport.com/microsoft-account-doesnt-exist/

    "1. Check if the account name was typed correctly.

    It is possible sometimes that, the account name was misspelled. Double-check if you typed it incorrectly.
    If the account name was typed correctly, maybe the email address is incorrect or has been changed recently.
    Make sure that your email has the correct domain at the end: @gmail.com, @outlook.com, @live.com, etc.
    Try to log in using your old email address or phone number if they were changed.

    2. Find your account name from your Windows 10 PC or Xbox.

    Click on the Start button on the left side of your Taskbar, and select Settings.
    Head over to Accounts, then Email & accounts.
    Check your Microsoft account names under Email & accounts.
    Another method would be to open any Office 2016 or 2019 app and create a new document.
    Click on the top left corner where it says File, then select Account.
    You can see your Microsoft account name under User information or in the Product information section.
    One last method would be to sign in to your email associated with your Microsoft account.
    Then, check for previous emails from Microsoft.
    The previous emails from Microsoft will show your account name.

    3. Make sure you’re using the correct account type.

    An account that your workplace or school provided may not have a Microsoft account associated with it. So, you might need to create a new Microsoft account.
    Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft 365.

    Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account.

    The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account.

    4. Your Microsoft account might have been deleted.

    Your Microsoft account may have been deleted. Microsoft will permanently delete any account that has not been active for the past 2 years. Also, you might have knowingly or unknowingly deleted your Microsoft account.

    In this case, you can no longer access the Microsoft services associated with that account."

    5. Your Microsoft account might have been compromised/hacked.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 try to follow the instructions in the interactive tool in order to recover your account.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Penglin_ Win User

    Account Recovery

    my microsoft account isnt the problem, its my minecraft. my microsoft account is telling me i dont own minecraft and telling me to buy it when i used this exact email and gamertag before. i dont know what happened to the minecraft account but i was hoping to get it linked back to my microsoft account
  4. ghenesyz Win User

    I can't set my Minecraft account as my active account

    Hi, I did migrate my account. A guy from the Minecraft support confirmed that.

    I asked Minecraft support to tell me which Microsoft account was linked with my Minecraft account but they couldn't tell me that for security reasons.
  5. RIVV Win User

    Minecraft Java edition tells me to buy it again after migrating to Microsoft account

    Thank you for a fast response.

    I only have 1 Microsoft account, when I try to log in with my Mojang account, it tells me to use my Microsoft account that I migrated to. Minecraft net shows my Minecraft player name correctly with my Microsoft account below. The website also tells me to download it because I already own it. After downloading it, the launcher tells me to buy it, that's the problem here. The new, recommended launcher also has a message on the bottom saying: ''Oh no! Something went wrong and we couldn't connect to Minecraft services''. Clicking ''try again'' does nothing.
  6. KindGryphon Win User

    Can I switch my minecraft data to another xbox account?

    I have a problem with my minecraft. I want to transfer all of my minecraft stuff, Minecraft Java, bedrock and minecraft dungeon. I know that xbox accounts hold that minecraft stuff so I looked up how to transfer xbox accounts to other Microsoft accounts but they said its impossible. So now I just want to transfer the MC stuff to another XBOX LIVE ACCOUNT. You guys say the same thing. "You can't transfer xbox accounts to other Microsoft accounts because it's impossible, xbox accounts and Microsoft accounts aren't the same thing." But you created Xbox and Microsoft. So make it possible. The reason why I need to switch Minecraft data is because my dad put parental controls on my Microsoft account. So if Microsoft puts parental controls on minecraft then I'm doomed. So please, I NEED to do this. Don't you dare tell me what everyone tells me. I rather fix this problem before it becomes a bigger problem when I'm older.
    Nothing has ever been transferable between accounts and i dont see that ever changing. There are reasons it is like this. Fraud being one reason.
Thema:

Why is Minecraft telling me I have a microsoft account?

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