why is microsoft refusing to answer peoples questions?

Microsoft, I am now the 200th plus customer to complain about this, according to your website figures. here is a copy of another customers complaint, its the exact same one I have.

Game Pass for PC - Administrator Approval Required for Installation?

I recently signed up for Game Pass on PC. I've run into issues with some of the games on the App.

The first more prevalent one is only on games that have "Administrator Approval Required for Installation" listed on its store page. On all of these games I run into an issue where I cannot begin the download. The download tries to start. On a fresh install
it will even ask me which drive I want to install the game on but will inevitably error out. It spits out "Error code: 0x80070005."

- I made sure I have enough space on the drive I'm trying to install to

- I've checked to make sure that my Game Pass membership is current on the Windows website and within the app I've made sure my account says that my game pass is active.

- I've tried running the app as an Administrator

- I've made sure my Windows account has Administrator privileges

- I've tried resetting the app via windows settings.

- I've tried a fresh install of the app. With multiple restarts

- I tried deleting Microsoft game services and reinstalling it via powershell as recommended on the FAQ page

The second problem I've encountered is with Halo Wars 1. It errors out as it tries to begin the download as well. This one spits out a different error

though. Error code: 0x803f8001

None of this has worked. I can't help feeling as there is some fix to this but I can't seem to come up with a solution. Any and all help would be appreciated.

Thanks!

HERE WAS YOUR RESPONSE, MICROSOFT.

• Microsoft Agent
  |
  
• Moderator
  

Hi there Ryan,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with installing a game from Game Pass for PC. I recommend to check out the following article: Windows
10 Xbox (Beta) App FAQ

• Q: ANYTHING WE HAVEN’T EXPLICITLY COVERED BELOW

A: Please use the built-in feedback tool within the Xbox app to help us better understand the issue you are facing. Just click on your profile photo and select “Feedback” from the dropdown menu to open Feedback Hub. Feedback Hub enables you
to provide feedback about Windows and apps by sharing your suggestions or problems.

• Q: Why do some games require administrator privileges while others don’t?

A: Some games require additional components to be installed for the game to function properly. Depending on the components being installed, we may require permission from an administrator via a prompt at game installation time or the first
time the game is launched. See Create
a local user or administrator account in Windows 10 for more information.

• Q: I am having trouble installing a game on my PC. What can I do?

A: Visit the Troubleshoot
game installations on Windows 10 to find some suggestions on how to fix the issue. For more information, visit the Known
Issues for Game Launches (June 2019) page.

Thank you for letting us know about the issue. We'll be locking the thread.
If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thanks you and have a great day.

SO WHAT YOU DONT RESPOND AND WHEN YOU DO ITS NOTHING HELPFUL. YOU LITERALLY DIRECTED HIM TO A PAGE THAT WAS GOING TO TELL HIM TO DO EVERYTHING HES ALREADY DONE???

208 PEOPLE HAVE THE SAME QUESTION AND YOU ARE TAKING OUR MONEY, LYING ABOUT A SERVICE YOU ARE NOT PROVIDING AND THEN NOT EVEN BEING HONEST WITH US? YOU JUST SEND US TO A HELP LINK WHEN WE SAY WEVE TRIED EVERYTHING ON THE HELP LINK ALREADY? YOU MAKE FUN OF
APPLE BUT APPLE WOULD NEVER ANSWER THEIR CUSTOMERS IN THIS FASHION. DO YOU THINK WE ARE MENTALLY HANDICAPPED? WHY ARE YOU IGNORING 208 CUSTOMERS WITH THE SAME QUESTION AND THEN LOCKING THE THREAD?

YOU ARE SUCH A SHADY COMPANY, THE FACT YOU LOCKED THE THREAD WHEN 208 PEOPLE WERE STILL LOOKING FOR THE ANSWER SHOWS HOW HARD YOU TRY TO HIDE YOUR MISTAKES INSTEAD OF ADDRESSING THEM. SUCH DISGUSTING BEHAVIOR FROM A MULTIBILLION DOLLAR COMPANY. YOU
MAKE FUN OF APPLE ALL THE TIME BUT ALL YOU DO IS HIRE FOREIGN WORKERS TO GIVE YOUR CUSTOMERS THE RUN AROUND. WHAT A SHAME. HOW DISGRACEFUL. HOW FAR MICROSOFT HAS FALLEN. WE ALREADY PUT UP WITH YOUR VANILLA, OUTDATED OS YOU SEEM HELLBENT ON RELEASING EVERY
3 YEARS. CAN YOU PLEASE MAKE SURE THE APPS YOU RELEASE AT LEAST RUN PROPERLY ON THEM? CAN YOU PLEASE STOP IGNORING YOUR CUSTOMER BASE? CAN YOU PLEASE STOP RELEASE HALF FINISHED APPS THAT DONT WORK? CAN YOU PLEASE ANSWER THE 208 PEOPLE LOOKING FOR AN ANSWER
TO THIS QUESTION INSTEAD OF REDIRECTING US ALL TO THE SAME HELP PAGE WE HAVE ALREADLY VISITED TIME AFTER TIME AGAIN? CAN YOU PLEASE DO YOUR JOB?

:)