why is Microsoft login page asking for password reset every time I login?

Hello, and thanks for getting in touch. I'm Aileen, and I'm here to provide you with advice as an Independent Advisor. Please be reminded that I cannot access or modify your account because this is a public forum.

I understand you're frustrated because every time your kids try to play Minecraft, your Microsoft account asks for another password reset. You've already set up both phone and email for MFA, and despite that, you're getting locked out after just a few days of normal use. That’s definitely not how it’s supposed to work, and I get why this feels like a serious hassle.

Here’s what might be causing the issue and what you can try to reduce how often it happens:

What’s likely happening

Too many login attempts or device conflicts

If your kids are switching between devices, or if the game is trying to log in automatically with outdated info, it could trigger Microsoft’s security systems. That may lead to temporary account lockouts even when everything seems normal on your end.

Unusual sign-in behavior

Microsoft may see rapid or repeated logins — especially if the IP address changes or the sign-in comes from different regions — as suspicious. This can cause the system to prompt a reset for protection.

Token or session expiration issues

If Minecraft or the Xbox app hasn’t refreshed its sign-in token properly, it may keep trying to use outdated credentials in the background, leading to repeated failures.

What you can do to help prevent this

Review your account’s sign-in activity

Go to https://account.microsoft.com/security and check the “Recent activity” section. This will show you if there are repeated attempts or if any strange locations are showing up.

Keep devices signed in

If your kids are signing in and out frequently or switching accounts often, try to keep one profile signed in consistently to avoid repeated re-authentication.

Limit the number of devices using the same account

Using one account across too many devices can confuse the system and raise security flags. If possible, consider creating child accounts through Microsoft Family so your kids can sign in with separate profiles linked to yours.

You don’t need to burn your email or start over — this sounds like a case of overly aggressive security measures rather than something broken with your account. If the behavior keeps happening, I can guide you through setting up safer long-term access with fewer interruptions.

When i try to login on the Minecraft login website i use login with Microsoft as i always have, but every time i try it says I've tried logging in to many times with the wrong password, and I can't change the password or verify the email since that email has been deleted.

I have not tried resetting my password as there is nothing wrong with my login details. It simply wont accept even my email when i try to login. I CAN access microsoft store, microsoft windows account, xbox app, minecraft launcher with microsoft login. These work fine.

Minecraft.net and microsoft login website do not even accept even my email, as it refreshes the page when i click next.

I can sign into microsoft store app on windows PC. However, it does not require a password it requires windows PIN number. Microsoft store uses microsoft account settings to login, and PIN to verify user.

I can,t login to Roblox. I am logged in ok to Microsoft store. Roblox asking for a user name and password . I tried their web site to reset the password but never worked.

why can't I login? and why every page I visit gives the above error?