Why is it that my microsoft account just doesn't exist anymore ?

Discus and support Why is it that my microsoft account just doesn't exist anymore ? in XBoX Accessibility to solve the problem; i randomely got disconnected from minecraft and couldn't log in anymore, it said "this microsoft account doesn't exist." This is a quite a big problem... Discussion in 'XBoX Accessibility' started by Jules W1, Jan 26, 2025.

  1. Jules W1
    Jules W1 Guest

    Why is it that my microsoft account just doesn't exist anymore ?


    i randomely got disconnected from minecraft and couldn't log in anymore, it said "this microsoft account doesn't exist." This is a quite a big problem because this account is linked to my pc and i have minecraft with thousands of hours of gameplay linked to it. also i have tried logging in to the official microsoft website but it won't work too. I have also verified that the email i used for the account still works.

    :)
     
    Jules W1, Jan 26, 2025
    #1
  2. Darhyl Amizola Win User

    Why is it that my microsoft account just doesn't exist anymore ?

    Hi Jules! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account.

    Based on the error message you provided, kindly try to perform the following workarounds according to this article: https://windowsreport.com/microsoft-account-doesnt-exist/

    "1. Check if the account name was typed correctly.

    It is possible sometimes that, the account name was misspelled. Double-check if you typed it incorrectly.
    If the account name was typed correctly, maybe the email address is incorrect or has been changed recently.
    Make sure that your email has the correct domain at the end: @gmail.com, @outlook.com, @live.com, etc.
    Try to log in using your old email address or phone number if they were changed.

    2. Find your account name from your Windows 10 PC or Xbox.

    Click on the Start button on the left side of your Taskbar, and select Settings.
    Head over to Accounts, then Email & accounts.
    Check your Microsoft account names under Email & accounts.
    Another method would be to open any Office 2016 or 2019 app and create a new document.
    Click on the top left corner where it says File, then select Account.
    You can see your Microsoft account name under User information or in the Product information section.
    One last method would be to sign in to your email associated with your Microsoft account.
    Then, check for previous emails from Microsoft.
    The previous emails from Microsoft will show your account name.

    3. Make sure you’re using the correct account type.

    An account that your workplace or school provided may not have a Microsoft account associated with it. So, you might need to create a new Microsoft account.
    Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft 365.

    Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account.

    The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account."

    4. Your Microsoft account might have been compromised/hacked.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 try to follow the instructions in the interactive tool in order to recover your account.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Shaw Jestus Win User

    I have 2 Microsoft accounts with the same email and I can't log into the one I want to

    No, it's almost like the Microsoft account doesn't exist anymore but it obviously does cause I use it for my computer and my Xbox account which exists but I just can't log into it
  4. Dpinkie913 Win User

    Red Dead Redemption undead nightmare collection not downloading

    Okay, SO I basically just bought something that doesn't even exist anymore??? WHY WAS IT ABLE TO BE BOUGHT!!!
  5. StevenK_M Win User

    The microsoft account used for my minecraft account doesn't exist anymore?

    Hello Sean Nguyen,

    Thanks for reaching out to Microsoft Community.

    We're sorry for the inconvenience this has caused you. We understand how important this account is for you.

    Technically, after migrating, you'll use your Microsoft account to log in to the Minecraft Launcher to play the game and log in to minecraft.net to manage your settings.

    Since you have already done most of the necessary workarounds such as trying logging in using your Microsoft account but instead prompted you to create a new account, then it's also possible that your account might not have been successfully migrated.

    With that being said, it would be best to raise this concern to Mojang support for further recovery process of your Minecraft account.

    We appreciate your understanding.

    Regards,

    StevenK
  6. Sean Nguyen Win User

    The microsoft account used for my minecraft account doesn't exist anymore?

    Well I can confirm my account migrated properly since I recieved a confirmation email as well as the migrator cape in minecraft.
Thema:

Why is it that my microsoft account just doesn't exist anymore ?

Loading...
  1. Why is it that my microsoft account just doesn't exist anymore ? - Similar Threads - Why microsoft account

  2. Why is it that out of the many Microsoft accounts I've created, it's always locked?

    in XBoX Accessibility
    Why is it that out of the many Microsoft accounts I've created, it's always locked?: Oh Microsoft, don't lock my account anymore, my account is just for playing minecraft, and please, don't lock it again 04ecc17c-f77c-4bdb-9e0a-0f28af3845b2
  3. Why is my Microsoft account not working?

    in XBoX on Windows
    Why is my Microsoft account not working?: So, me and my friends have been trying to play Minecraft, (I use my switch), and it lets me log into my account. It gives me the "All done!" screen on my phone and i look back to my switch but...
  4. Why is it that every single time that I go to sign into my Microsoft account it...

    in XBoX Games and Apps
    Why is it that every single time that I go to sign into my Microsoft account it...: GET PLAYSTATION USERS TO BE ABLE TO USE YOUR WEBSITE YOU **** MODS. ***Moved from Windows / Other/Unknown / Accessibility*** c080df0a-e7dd-42ad-b12b-b744f4bdccd6
  5. Why won't my ps5 link to my Microsoft account but my old Xbox 360

    in XBoX Games and Apps
    Why won't my ps5 link to my Microsoft account but my old Xbox 360: My Minecraft won't link my Microsoft account to my ps5 177973f5-90be-482c-b2b2-51d24be0b1d7
  6. Why is my minecraft microsoft account show 0 blocks travelled?

    in XBoX Games and Apps
    Why is my minecraft microsoft account show 0 blocks travelled?: Dear microsoft , I have a question on minecraft. The question is that why is my blocks travelled showing '0' ? Last time i checked it was 1.9 billion but now it is showing '0' . I dont know if...
  7. Why does Microsoft make you talk to a ROBOT to get your account back?

    in XBoX Accessibility
    Why does Microsoft make you talk to a ROBOT to get your account back?: So I really need help with something before I fully switch from Xbox and never go back. I log onto my Xbox one a few days ago and it tells me to type In my password WHICH I DID CORRECTLY to make...
  8. Why won't it let me add my Microsoft account to my Xbox?

    in XBoX Accessibility
    Why won't it let me add my Microsoft account to my Xbox?: It keeps asking me to add and verify my password, and I repeat it over and over, yet it won't do anything and just has me redo it, and won't add my account, not giving me any other options....
  9. Why does microsofts account sign ins take hours to register

    in XBoX Accessibility
    Why does microsofts account sign ins take hours to register: My sons xbox/microsoft/who knows its so poorly laid out account that he uses for minecraft takes literal hours. to acknowledge that he is signed in. When is microsoft going to address this? There...
  10. Why is my microsoft/minecraft account signed out and it doesn't accept the correct password

    in XBoX Accessibility
    Why is my microsoft/minecraft account signed out and it doesn't accept the correct password: I have been trying to log in my uncle's account to play minecraft Java but when i used lunar client , it signed me out and my account all of a sudden doesn't accept the correct password and im...