Why is it taking so long to approve my Xbox avatar/profile picture?

I was just banned from communications and multiplayer games due to a profile picture. I don't know why they take the ban that far and excessive due to a profile photo that they approved in the first place on the Xbox app

They denied it even tho I told them it wasnt my fault if they didn't like the profile picture why they approve it

i lost all my avatars of all my profiles ..........instead of avatar its tht gray avatar on the make profile and download profile........................ it happened when xbox was downloading some update n it was taking too long so i cancelled ............i
cant edit them also.....it says tht i need an update for avatar stuff.............please help me out

Thanks for the reply Ownage! It's a profile picture where you go in the avatar editor and take custom shots. The picture is my avatar wearing a white helmet with a blue background. It's been over a year since i changed it..

But can you or anyone else see my picture from here, or is it the grey avatar in the grey background?

On one hand, I understand why they should just block it outright. A lot of children use the Xbox and this would prevent them from ever seeing those images.

On the other hand, nearly every social media website that is out there includes a profile picture with your face on it.

Perhaps, MS could implement some kind of approval system? Take picture, upload, needs to get approved, then it's your gamertag pic.