Why is cloud gaming not working.

WrathfulKhaineX · Jan 23, 2025

I was playing Lord of The Fallen when all of a sudden i get a notice saying my internet is down and i need to reconnect it ti resume gameplay except my internet isn't down and ive reset the wifi and my console and it still won't resume. Its just staying on the rocket screen that says beta.

:)

Rodrigo Oliver

Hi WrathfulKhaineX, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, change your connection DNS.

Follow these steps:

Go to Profile and System > Settings > General > Network Settings.

Select the network you're connected to, then select Advanced settings > Manual

On the DNS field, input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

Save settings.

If it still does not work, please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect to it.

That way we can isolate the issue, by testing another internet connection, using your mobile data plan.

Let me know if it works!

StuartATrueRed

There is currently a service alert up for cloud gaming, hence why you cannot play Starfield on the cloud. Microsoft are aware of it, and are working on a fix.

eliminator n36

Thanks for the reply Janet.

I believe the game does save both locally and to the cloud, which is why the mentioned workaround works, but the synchronisaion to the cloud saves is what is causing the game to fail to launch. This is why the process needs to be repeated befoe launch every time, as the game auto-synchs to the cloud saves as soon as you connect to the internet

sgt longbow

they are going to digital because that is how the xbox1 works it can not do it without the cloud the xb1 was build around the cloud and hence why all the issues it has. im telling you right now you don't install the game its already installed not on your
system but in the cloud its all played off the cloud that is why they need 300.000 servers or more. nvidia and amd already have cloud gaming , which Microsoft has worked with both nvidia in the past and now amd.

just check around google for cloud gaming and look at the big picture and you will get it.

Hoskayra

Hello Tj W,my name is Oskayra, I will be happy to help you in any way possible.

There are a couple of reasons why your cloud games might not be working.

One possibility is that there is a problem with your Microsoft account. To fix this issue, you can try resetting your password or contact Microsoft support.

Another possibility is that there is a problem with your Internet connection. To fix this issue, you can try connecting to a different network or restart your router.

It's also possible that there is an issue with the Xbox cloud gaming service. To check if there are any problems, you can visit the Xbox status website.

Source:https://support.xbox.com/help/games-apps/cloud-gaming/troubleshoot-cloud-gaming-network

These types of problems are very annoying when continuing to use the devices. I hope the information is useful to you, I wish you luck and a happy day.

Sincerely,
Oskaira.

Why is cloud gaming not working.