Why is candy crush showing up in my Xbox Library, when I’ve never played it

Discus and support Why is candy crush showing up in my Xbox Library, when I’ve never played it in XBoX Games and Apps to solve the problem; Why is candy crush showing on my Xbox App - I don’t have a windows PC nor have I ever played the game (it’s awful) I also can’t upload pictures to... Discussion in 'XBoX Games and Apps' started by R B5, Jan 11, 2023.

  1. R B5
    R B5 Guest

    Why is candy crush showing up in my Xbox Library, when I’ve never played it


    Why is candy crush showing on my Xbox App - I don’t have a windows PC nor have I ever played the game (it’s awful)

    I also can’t upload pictures to this thread

    :)
     
  2. R B5 Win User

    Why is candy crush showing up in my Xbox Library, when I’ve never played it

    I also can’t filter it out

    Why is candy crush showing on my Xbox App - I don’t have a windows PC nor have I ever played the game (it’s awful)

    I also can’t upload pictures to this thread

    [​IMG]
  3. CrazY1985 Win User

    Xbox Profile?!

    You probably logged in with your account on a windows 10 machine and played candy crush in windows.

    that's why it shows up on your profile.
  4. DmitryGulevich Win User

    The game has disappeared and the nickname has changed

    "mod removed personal information" is such a nickname when I log in on the xbox site, and if I go to the library there is only candy crush saga, but I haven’t played this game at
    all (IN GENERAL)
  5. MicheleGiorgi2 Win User

    Candy Crush saga appeared on my games collection

    It did not help. Really bugs me, this is not necessary. When iopen the app it still shows Candy Crush Something
  6. Annanda Martins Win User

    How Do I Remove Games From My Library On The Xbox Mobile App

    Hi, my name is Annanda, thank you for your question and for reaching out.

    There is no way to remove games from the library, okay? Candy Crush appears for players even if they do not " own it " ( it is free )

    So it truly cannot be removed, but rest at ease that it does not only show to you, okay? It also appears in my library and I have never played it. It is normal.

    I hope I was able to answer your questions! Please, if you have any other doubts, we are here to help.

    Help the next person with this issue by indicating if this reply solved your problem. Click Yes or No below.

    Best Regards, Annanda.
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Why is candy crush showing up in my Xbox Library, when I’ve never played it

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