Why is almost nothing working on Xbox?

Neutronzzz · Jun 23, 2023

I cant download or update any game, i have 128 games on my console and the only one i can still play is NBA 2k23. When i try to update something it just says "Installation stopped" or it says "Updating..." but it never actually updates or progresses at all. This has been going on for about 2 days.

:)

DeniqL

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Try clearing your MAC address

Press Start at the main Xbox menu. Navigate to Settings. Select Network Settings, Advanced Settings, Alternative Mac Address, and finally Clear.

PointyNut16

RREK, that is clever. Perhaps I'll look into it after I recover from Christmas bills.

BTW, so far no DHCP issues like I was having before.

PointyNut16

OK, I've got the NAT:OPEN

Download speed 7.70

Upload 0.48

Packet loss 0%

MTU 1480

Wireless strength 59%

Status Code 0x40002000043

Latency 94ms

Now oddly enough, we have connectivity right now, but like the past few days, it likely will not last.

Thanks for helping Feared Nightmare!

Your network is behind on cone NAT

PointyNut16

I Live in British Columbia, Canada.

I have a CISCO DPC3825 Modem...Wireless

I have one XBOX one Console

Other thinks like tablets connect no problem. They are all powered off right now.

I have tried numerous times to power off the modem and the XBOX, and re-power on again.

I get some connectivity in the morning and some late at night. It took 3 days to download Titanfall updates.

I have no idea if is is UPnP enabled. Should it be?

Some of the time it says connectivity is good. I ALWAYS get 4 bars. Then it says something like DCHP is not working.

SHAW is my Internet Service Provider.

I suspect it is not my issue as I sometimes get connectivity?

Thanks for ANY help. My kid is very disappointed and so am I.

FearedNightmare

Have you already tried powercycling after the servers were down? You can do this by holding down the powerbutton for 10 seconds and turning it back on.

if that doesn't work can you please fill this in ?

What Country/State/Province do you live in?

Modem brand & model number:

Router brand & model number:

How many 360 and One consoles are connected to this router?:

Wired or wireless (for each console):

Things you have tried:

Is UPnP Enabled? Yes/no/Unknown

Do you have a NAT error? If so, what is your NAT type?

Any Error Codes you encounter:

Who is your ISP?(Internet Service Provider):

Why is almost nothing working on Xbox?