Why im i still banned

Kaylen Aquino · Jan 27, 2025 at 1:27 PM

I got a email from Xbox Safety Review regarding my suspension the following email says:

[table][tr][table][tr]Hello Valued Xbox Customer, Thank you for reaching out to us to inquire about your account's current suspension. We have investigated your account and have verified your claims of unauthorized access. If you feel that the actions that led to your account's suspension occurred while your account was not in your possession, you will need to take additional action in order to ensure that your account is secure before the suspension can be lifted. In order to appropriately secure your account from future unauthorized access, it is imperative that you follow the steps via the following links to change your account's password and enable two-step verification:

Change your Microsoft account password

How to use two-step verification with your Microsoft account

For more information on how to properly secure your account, please visit the Compromised Account Solution tool: https://support.xbox.com/en-US/help/account-profile/manage-account/compromised-account-solutionOnce you have taken the appropriate steps to secure your account, please reply back to this email for verification and we will assist you in lifting your account's suspension.Thank you!-The Gaming Safety TeamI did the following instructions it told me to do, change my password,and turn on two step verification. I am still suspended to this day can anyone help out?[/tr][/table]
[/tr][/table]

:)

I Raysher I

A tu eu plusieurs avertissement ?

-[Translation - Have you had several warnings?]

J3573R84

This happened to me back in December. I was banned for no reason and after around 1 month of chasing it up i got a similar message to say it was an error but it took a few weeks for my account to get back to normal after that.

Did you manage to get it fixed yet?

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand your ban was overturned. Unfortunately, you just need to wait it out. Eventually your account should be free of a ban/suspension. There is no way of contacting the enforcement team on the forums or through
any means unfortunately. Support will only direct you to
enforcement page.

As there is nothing more we can do here on the forums, I will be locking this thread.

Thanks,

Brad

Smwutches

You would need to reply to that email as it states. There's nothing anyone here could do.

iKxoreMcCain

Hi

It don´t seems so good.

Have you tried contacting support?

Why im i still banned