Why I Will Never Buy Another Xbox. "Black Screen Fix"

Discus and support Why I Will Never Buy Another Xbox. "Black Screen Fix" in XBoX on Consoles to solve the problem; Before my rant I'll say if you're having the black screen pop up on your startup screen with the error code, Xbox tells you to go to Xbox.com and type... Discussion in 'XBoX on Consoles' started by Rodney6672, Nov 3, 2015.

  1. Rodney6672
    Rodney6672 Guest

    Why I Will Never Buy Another Xbox. "Black Screen Fix"


    Before my rant I'll say if you're having the black screen pop up on your startup screen with the error code, Xbox tells you to go to Xbox.com and type in offline update and follow those steps, if that doesn't work like it didn't for me you'll have
    to send it in. If you're under warranty congrats on not having an Xbox just in time for all the big games coming out for at least a month. If you're not under warranty congrats on the previous statement and $180 out of pocket because give me more money. Enjoy
    my rant, unless they delete it.



    To begin I will say I have owned an Xbox since the day the original came out. I have always been a die hard fan telling play station fanboys their exclusives are garbage and the controller feels like I am playing thumb war with myself. Up until today
    that is. I purchased the Xbox one the day it came out as well, the day one edition even. Shortly after a year my bluray reader took a crap and my Xbox no longer reads discs, funny right, an Xbox that can't play games. I said no big deal I don't like GameStop
    anyway so I'll download my games. Today I turn on my Xbox and a black screen appears, so I turn it off and on, hard reset, unplug everything, you know the easy guide to fixing common problems. None of it works, so now I say is the time to call Xbox support.
    The support team tells me to do an offline update with an USB flash drive and follow the steps online, so I do. It does not work, shocking right? I call back and get a different person and they are asking me the normal questions. We get to the question as
    to what version my Xbox is so they can figure out the root of my problems. I tell the person that it is the day one edition to which they laugh and say, and I quote, "that's why." So because I am a loyal customer who enjoys your product so much that I buy
    the first edition I should get the crappiest product that breaks down and is obviously a known fact so much that it is laughable? Thanks Xbox, that would be strike three for me because I will not spend the $180 it costs to fix your mistake of a product. It
    feels as though electronics today are made to break down over time so that people will buy a new one and I'm getting the same vibe with my brakebox one. I will not be paying you to fix it and I will not be buying a new one. Hopefully no other customer calls
    and gets laughed at because of the piece of **** product you sold to them is failing. Thank you for reading if you made it this far, and goodbye master chief (although you were only In three of the 15 missions in halo 5).

    :)
     
    Rodney6672, Nov 3, 2015
    #1
  2. Marwood II 87
    Marwood II 87 Guest
    Most Disapointing Game on Xbox 360

    [quote user="WILK0"][quote user="LOWxONxHealth"]

    Madden.It never changes.

    [/quote]If it never changes why keep buying it then, why not just keep the last one you liked and not buy another copy until it does change?

    [/quote]

    Cough *Call of Duty* I still have CoD4, it's the best and I believe there won't be another one better than it ever!
     
    Marwood II 87, Nov 3, 2015
    #2
  3. WILK0-98D843A7-6EBD-4ABC-A1C2-5D9DBF1CA00A
    WILK0-98D843A7-6EBD-4ABC-A1C2-5D9DBF1CA00A Guest
    Most Disapointing Game on Xbox 360

    [quote user="LOWxONxHealth"]
    Madden.It never changes.

    [/quote]If it never changes why keep buying it then, why not just keep the last one you liked and not buy another copy until it does change?
     
    WILK0-98D843A7-6EBD-4ABC-A1C2-5D9DBF1CA00A, Nov 3, 2015
    #3
  4. s0ulja757 Win User

    Why I will never buy another Xbox

    Well I do understand that, and all the business-end scenario's, but I have never been issued a refund before, nor have I even attempted to receive one for any reason because I was a completely happy customer. However that does not excuse the complete disregard
    for customer satisfaction by these Supervisors, I mean what it all boils down to is I said to him " Sir please if you could just help me out here and work with me, because at this point if this matter is not resolved you will be losing a customer for life"
    If I was a supervisor and I heard that, I would do everything in power to just give that person a meager 9.99 refund, or at the very minimum a free 1-month card, which btw I cannot even use seeing as how I no longer have a 360, but the attempt to keep me satisfied
    would have at least reconciled the situation.
  5. Lillithvain Win User

    Why I will never buy another Xbox

    There are a lot of factors that go into the refund consideration process. Most importantly, they look at whether or not it falls within Microsoft's policy boundaries for refunds even with exception to your current situation. They look at your refund history,
    payment history, tenure, and even the amount of the charge. If it is for a one month subscription the policy is that a one-month subscription charge is non-refundable, especially if you have already received a refund within the same 365 day period. As for
    viewing your attempts to cancel auto-renew, yes they can see that.... they can see when you've called and what you've discussed. If auto-renew cancellation was requested and not completed properly, that WOULD be sufficient reason to refund the charge. However,
    if they cannot verify this information, their hands are tied. You should try calling back and see if they can locate history of your attempts to cancel.
  6. iNb4 Ownage Win User

    Why I will never buy another Xbox

    Hey there! I certainly apologize about your issue and can relate to your frustration. I would recommend contacting Xbox Support again to see if another agent would be able to give you some compensation regarding your issue. You can do that by click the
    link below. For details on how to turn Auto-Renewal on or off, check out the
    Managing LIVE Auto Renewal     thread. :)

    http://support.xbox.com/contact-us
  7. Haunted Spider Win User

    Ghosts broken POST UPDATE

    I believe the temporary fix reference, is the fact that it works for now but likely later you will need to do it again. Until xbox fixes the issue that is causing the black screen, this is the best fix we have, but it would be nice if a permanent fix came
    out that fixed the black screen issue so it never occurs again. That would be a permanent fix.
  8. Kareen Jake Win User

    Xbox 360 black screen after update

    The steps you mentioned might fix the problem, but since I can't get the Xbox to be turned on, all that is visible is black screen.

    Is there another another way to fix it?

    Thank you very much
Thema:

Why I Will Never Buy Another Xbox. "Black Screen Fix"

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