Why i don't get any rewards points

Hi, why i didn't get eny reward points for my xbox live renewals, two years in a row.

Thank you

:)

 

Xbox Rewards - I Don't get any points

Hello FBMamedeS,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

The pre-order offer you refer to is the Games on Demand offer. However, that offer requires the pre-order purchase of three eligible titles during the offer period in order to complete the offer and receive the Credits. Since you only had 1 out of 3 purchases,
you did not complete that offer.

 

Xbox Rewards - I Don't get any points

About the pre-order I need to buy three games, realy?? Omg.

Because I just saw that pre-order a game I recive the 15k points. When I try to contac with the support they said that I need to recive and to start a discussion here in the forum

 

As stated in your other thread, there are no offers to receive credits for renewing gold. That offer ended July 1, 2014.