why i didnt got my money ?

ConstantTen6302 · Jun 8, 2017

aftr months of waiting i still didnt got any Money , whats wrong ?

:)

jambas · Jun 8, 2017

why didnt got my credits already ?

hello , i have more than 12 000 points i want to know why i still didn't got my money since everything is ok with my account ?

AmazedKassas · Jun 8, 2017

Please i need a help

i got a ban from xbox live console why ? i didnt make anything to give me ban i was playing only rocketleague and fifa17 and gta only and party with my friends i didnt make anything to give me ban i didnt spent money on xbox to take ban with out reason and
i wish u give me unban because i swear i didnt make anything please help me

XBLRewards8 · Jun 9, 2017

Hello ConstantTen6302,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. Also, while your deposit process is currently failing, your account is working otherwise. Keep in mind that since you registered as a US Rewards member, we are only tracking purchases made in USD. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

XBLRewards8

Hello ConstantTen6302,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
this issue. Also, while your deposit process is currently failing, your account is working otherwise. Keep in mind that since you registered as a US Rewards member, we are only tracking purchases made in USD. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

EdiBadila

I still didnt got my money back

EdiBadila

Hi,i still didnt got my money back

Dérek Augusto

I'm sorry, Niklas. But there's nothing more we can do.

Refunds have rules to follow, and any financial institution will follow repayment deadlines.

Dérek Augusto

Niklas, I understand that you are bothered, but this purchase problem can happen with any global system.

The purchase does not appear in the purchase history, as you stated, right?

This means that the amount will be reversed. The bank takes between 3-14 days to carry out the chargeback.

So just wait that soon the situation will be concluded, friend.

why i didnt got my money ?