why i didnt get the reward ?

Νεκτάριος Δαούλας · Aug 9, 2023

I got a code for a fortnite pack from a friend and tried to redeem it in microsoft redeem and it said that i did it successfully but when i opened fortnite it wasnt there

:)

FernandoCarvalhoPV

My name is Fernando I'm an independent consultant, I'm happy to help.
From what I researched after the rescue and necessary contact Epic support, it releases the packages purchased in your account. I'll leave the link below for Epic support. https://www.epicgames.com/help/pt-BR/fortnite-c75

(Observation) The link is in Portuguese and it may be necessary to use an online translator software.

I hope I helped and see you soon.

XBLRewards8

Hello,

This forum is for Xbox Live Rewards issues. The Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

Datboijoe15

I said i had my stuff setup i did all that i linked my twitch account to my sea of theives account for twitch drops i did all the steps thats why im wondering why i didnt get the reward

RedManKing

its a whole new set up... Why would i be a level 1 if it didnt get reset... I know its about how much i spent. I spent alot to get where i was with my xbox rewards... How can they do that..

Mister Quasar

Thanks for reaching out, FanaticSpore914!

To clarify, are you referring to your
Xbox Live Quest rewards? Rewards for each month are delivered over the course of the following month - if you still haven't seen a message with your reward for February by the end of March, please post a new thread in the Support section here and we'll
be happy to continue taking a closer look with you then.

why i didnt get the reward ?