Why I can't talk with your support?

Discus and support Why I can't talk with your support? in XBoX Accessibility to solve the problem; I've tried to enter for chat support, but I didn't found any way, only option were to chat with bot which asked me for my phone number, I don't wanted... Discussion in 'XBoX Accessibility' started by JGravestone, Dec 5, 2021.

  1. JGravestone
    JGravestone Guest

    Why I can't talk with your support?


    I've tried to enter for chat support, but I didn't found any way, only option were to chat with bot which asked me for my phone number, I don't wanted to be called, but I'm so angry for not working Store, I've decided to pass my number for this bot. But by some reason this bot always have problem with my number, and doesn't propose chat service instead.


    Why I can't talk with your support? [​IMG]

    How to enter chat? Because I'm not intend to ask for support in my live place language.

    :)
     
    JGravestone, Dec 5, 2021
    #1
  2. XBF - Evie Win User

    Why I can't talk with your support?

    Hello JGravestone,

    Thank you for contacting the Xbox forums! I am sorry to hear that you are experiencing a callback error with our Assist system.

    I have escalated this post to heads of our Assist team who worked on a similar problem with Australian customers last week. I will update this reply with any updates as I receive them.
  3. Sunna BjörkValsdót Win User

    Can't sign in on xbox live on xbox 360

    I can't talk to support on web chat and you recommend me to buy another internet? Why can't you fix it yourself, isn't it your job?
  4. denis97g Win User

    Can't Talk to Support

  5. Zero Jehuty Win User

    Can't Talk to Support

  6. XBF Brad A Win User

    Can't Talk to Support

    Hello Voidable,

    Follow this little guide we created for traversing the different options when requesting a call.

    When you go to Contact Us to get it to request a callback follow these
    steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad

    Xbox Forum Team
Thema:

Why I can't talk with your support?

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