Why ı cant download game how can ı solve it ?

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Taylan, how are you today? Hope you're well.

Taylan3260, is your gamepass subscription active?

Check here, please: https://account.microsoft.com/services?ref=offi...

If it is all set, try those procedures:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

Firtly i downloaded game and ı opened but game not open just ı see horizon picture and game pass amblem. After ı wait 2 minute but game not open. And also after ı close game and open game ı played ıts normal ?

When ı try to buy another game with my phone it's working but when ı try to buy ea access this mobile phone method don't open. Also ı try to add again my phone with "add a new payment method" but when ı enter the code and hit next, ı cant use my mobile
method again.

O have series s console country canada ı live in turkey. I just close and open game (restart) fixed. But ı dont know this Why did such an event occur?

I have same problem, ı membership live gold 12 month. but ı can't play online games